Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Experienced Product Designer - Pay-by-Bank

Company: Plaid

Location: USA

Posted Oct 01, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Databases Solutions Architect

Company: Render

Location: USA

Posted Oct 01, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting applications and databases. The company is looking for a talented and diverse group of individuals to join their team and help shape their products and services.

DevOps Engineer - ML Ops

Company: Kraken

Location: USA

Posted Oct 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is looking for an experienced Machine Learning Ops engineer to join their AIML Team.

Sr. Scrum Master

Company: General Dynamics Information Technology

Location: USA

Posted Oct 01, 2024

GDIT is hiring a Scrum Master to join their team supporting the Administrative Office of the US Courts. The job requires experience with Agile development, SAFe framework, and Scrum ceremonies. The company offers a competitive salary range, flexible work hours, and a comprehensive benefits package.

Senior Product Manager - Ads, Quora

Company: Quora

Location: USA

Posted Oct 01, 2024

Quora is a remote-first company looking for an experienced Product Manager to lead their ads team. The role involves driving the strategy and execution of Quora's advertising products, collaborating with cross-functional teams, and analyzing product performance.

Technical Delivery Lead

Company: A Place for Mom

Location: USA

Posted Oct 01, 2024

The job description is for a Technical Delivery Lead responsible for overseeing technical projects, implementing frameworks, and ensuring effective project execution. The ideal candidate has technical expertise, strong leadership, and project management skills.

Sr. Manager - Professional Trade Marketing

Company: Nutrafol

Location: USA

Posted Oct 01, 2024

Nutrafol is seeking a Sr Manager Professional Trade Marketing to lead marketing plans and materials to increase brand awareness and product sales. The ideal candidate will have experience leading marketing campaigns, creative development, and project management.

Marketing Leader

Company: ClassDojo

Location: USA

Posted Oct 01, 2024

ClassDojo is a company that aims to give every child an education they love. They have built a powerful network for communication and are now using it to give kids the best learning experiences. The company is looking for a 0 to 1 Marketing Leader to experiment with and scale their marketing strategies.

QA Engineer

Company: MD Clarity

Location: USA

Posted Oct 01, 2024

The job posting is for a QA Engineer position at MD Clarity, a social-impact driven software company. The company is looking for a highly skilled QA Engineer to join their high-performance team. The ideal candidate will have a strong background in manual and automated testing, leadership experience, and the ability to drive quality initiatives across development teams.

Account Executive - Commercial Sales

Company: Restaurant365

Location: USA

Posted Oct 01, 2024

Restaurant365 is seeking a Sales Account Executive to join their team. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth. The ideal candidate is sales-savvy, a relationship builder, and has market knowledge. The role involves driving results, building connections, and achieving greatness.

Account Executive

Company: Firstup

Location: USA

Posted Oct 01, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for an Enterprise Account Executive to join their team and help them grow.

Manager - Marketing Analytics

Company: 1Password

Location: USA

Posted Oct 01, 2024

1Password is looking for a Marketing Analytics Manager to lead a team of analysts and power the next phase of marketing growth. The role requires strong leadership skills, analytical expertise, and experience in data infrastructure and modeling. The company offers a dynamic management position with tremendous growth opportunities, a competitive salary, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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