Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior iOS Engineer

Company: Grow Therapy

Location: USA

Posted Sep 30, 2024

Grow Therapy is looking for a Senior iOS developer to help ship their first mobile application. The role requires a deep understanding of iOS development and a passion for building exceptional user experiences.

Customer Success Manager

Company: Bluesight

Location: USA

Posted Sep 30, 2024

Bluesight is a high-growth healthcare information technology company seeking a Customer Success Manager to develop trusted relationships with hospital customers and ensure their long-term success.

Commercial Strategy Lead

Company: Memora Health

Location: USA

Posted Sep 30, 2024

The Commercial Strategy Lead will have a critical role in driving the success of Memora's commercial efforts. The ideal candidate will have a deep understanding of the healthcare ecosystem and the ability to work cross-functionally with teams. The role will give applicants exposure to the full operations of a GTM function and the opportunity to own execution across the function.

Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

Grafana Labs is looking for a Customer Onboarding SA to join their Professional Services team. The Onboarding Solutions Architect will work with new customers to execute launch service packages, provide onboarding-focused training, and ensure customers realize full value within90 days.

Customer Success Manager

Company: Venafi

Location: USA

Posted Sep 30, 2024

The job posting is for a Customer Success Manager at Venafi, a company that specializes in machine identity management. The role involves managing customer relationships, educating customers on the value of machine identity management, and helping them achieve their business outcomes. The ideal candidate will have experience in software customer experience management, excellent communication and presentation skills, and a scrappy mentality.

NetSuite Systems Manager

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is seeking an experienced Netsuite Systems Manager to join the Finance Systems team. The role involves administration, configuration, and support of the Netsuite ERP system, as well as program management and dashboard creation.

Product Support Representative

Company: Nextech

Location: USA

Posted Sep 30, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Product Support Representative role is responsible for providing frontline support for customer questions and issues, and requires excellent technical and communication skills.

Support Engineer

Company: GitLab

Location: USA

Posted Sep 30, 2024

The role of Support Engineer at GitLab involves collaborating with various teams to resolve customer issues, troubleshooting complex problems, and contributing to the development of the product. The team is collaborative and flexible, with a focus on transparency and employee well-being.

Full Stack Software Engineer - Catering

Company: Olo

Location: USA

Posted Sep 30, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. The company is looking for a Software Engineer to join its Catering team, which builds innovative tools to optimize and streamline restaurant operations. The role involves designing reliable solutions, observing system performance, and resolving production incidents. Olo offers a remote-friendly work environment, great benefits, and a competitive salary range.

Senior Security Engineer

Company: Mattermost

Location: USA

Posted Sep 30, 2024

Mattermost is a secure collaboration platform that provides workflow-centric collaboration for technical and operational teams. The company is seeking a senior security engineer to help monitor and maintain its security infrastructure.

IT Manager

Company: Grow Therapy

Location: USA

Posted Sep 30, 2024

The job posting is looking for a skilled IT Manager to lead a team of 4 IT professionals and support the company's growth. The responsibilities include leading and mentoring the team, owning and developing IT operations, and establishing IT policies. The salary range is $107,681 to $161,878 USD.

Senior Product Marketing Manager

Company: Venafi

Location: USA

Posted Sep 30, 2024

Venafi is looking for a Senior Product Marketing professional to manage and protect machine identities. The ideal candidate will have experience in security marketing, sales engineering, and product management, and a passion for the cybersecurity space.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages