Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Product Support Training Manager

Company: Nextech

Location: USA

Posted Sep 28, 2024

Nextech is seeking a dynamic Product Support Training Manager to join their LampD team. The ideal candidate will have a strong background in support procedures and quality assurance with exceptional teaching and communication skills.

Director of Sales - Small Business

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The job description is for a Director of Small Business Sales at HubSpot. The role involves building and developing a team of sales managers, driving new and expansion business, and refining sales objectives and strategies. The job requires a strong track record of overachieving sales targets, leadership skills, and experience creating a high-energy team culture.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Sep 28, 2024

Vercel is hiring a Senior Customer Success Engineer to work remotely. The role involves resolving customer concerns, creating internal tooling, and engineering solutions to improve the customer experience. The ideal candidate has frontend development experience, excellent communication skills, and a passion for delivering a customer experience second to none.

Cybersecurity Assurance Analyst

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for a Cybersecurity Assurance Analyst at Privia Health, a technology-driven national physician enablement company. The role involves ensuring IT systems and procedures are secure, compliant with HIPAA and other regulations, and aligned with industry best practices.

Senior Manager - Community Policy

Company: Airbnb

Location: USA

Posted Sep 28, 2024

The job posting is for a Senior Policy Manager at Airbnb, responsible for developing policies to address fraud and ensure the trust and reliability of the platform. The role requires strong cross-functional collaboration, excellent communication skills, and experience in Trust and Safety issues.

Senior Manager, Engineering - Content Quality (Signal Delivery)

Company: Pinterest

Location: USA

Posted Sep 28, 2024

The job posting is for a signal delivery organization manager at Pinterest. The team is responsible for selecting and distributing high-quality content to users. The manager will oversee signal integrations, mentor engineers, and drive the organization's vision.

Research Operations Specialist

Company: Eventbrite, Inc.

Location: USA

Posted Sep 28, 2024

The job posting is looking for a Research Operations Specialist to streamline and support the operational needs of the UX research team. The role involves project prioritization, logistics, and coordination with cross-functional teams. The ideal candidate should have strong organizational and communication skills, and experience with research tools and data handling.

Investor Relations Analyst

Company: Lime

Location: USA

Posted Sep 28, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are adding an Investor Relations Analyst to their Finance team and are looking for a highly motivated and team-oriented individual with strong attention to detail and excellent financial modeling skills.

Staff Operations Program Manager

Company: Pinterest

Location: USA

Posted Sep 28, 2024

The role is responsible for supporting the VP of Engineering for Monetization and their leadership team, driving strategic projects, and improving processes. The ideal candidate has 6+ years of experience in program management, product management, finance, or operations, and strong analytical and communication skills.

Researcher

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is looking for a Researcher to play a key role in their product development process. The ideal candidate will be able to conduct in-depth research, analyze data, and communicate findings to stakeholders. The company prioritizes user experience, ease of use, and overall user delightfulness.

Staff Policy Economist - Data Science/Inference

Company: Airbnb

Location: USA

Posted Sep 28, 2024

Airbnb is hiring a Staff Policy Economist to work on data-driven policy and regulatory engagements. The role requires strong background in data modeling and analytics, and the ability to work independently and collaboratively.

Senior Threat Hunter

Company: Red Canary

Location: USA

Posted Sep 28, 2024

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. They offer a range of benefits and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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