Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Software Engineer - Engagement

Company: Lattice

Location: USA

Posted Sep 28, 2024

The job posting is for an Engineering position at Lattice, where the team is working to improve their product and craft. The role involves building software to help employees feel a sense of belonging and driving meaningful change in a company's results.

Coding Compliance Audit Specialist

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for a coding auditor position at Privia Health, a technology-driven national physician enablement company. The role involves conducting audits, researching laws and guidelines, and preparing reports. The company offers a competitive salary range and benefits.

Executive Compensation Consultant (Senior Lead / Principal)

Company: StackAdapt

Location: USA

Posted Sep 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Executive Compensation Consultant to evolve and shape their global equity and executive compensation strategy. The role requires experience in designing and administering global equity and executive compensation programs, as well as strong analytical and communication skills.

Data Operations Engineer

Company: Podium

Location: USA

Posted Sep 28, 2024

The role of Data Ops Engineer at Podium involves owning Elasticsearch, supporting engineering teams, and contributing to AI agent projects. The company offers a range of benefits, including open culture, generous vacation time, and excellent medical benefits.

Backend Engineering Lead- Events Data

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The text describes the HubSpot Events Data Group's mission to build a world-class customer data platform, and the role of an Engineering Lead to own compliance and data storage for the core customer streaming events system. The text highlights the importance of the role in delivering features for internal and external users, and the need for the Engineering Lead to be hands-on in technical aspects while leading a team.

Business Development Representative (BDR)

Company: Webflow

Location: USA

Posted Sep 28, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Business Development Representative to help with the growth of their team. The role involves managing inbound lead pipeline, identifying sales opportunities, and collaborating with Demand Generation to drive continuous improvement.

Associate Support - Technical Account Manager

Company: Tanium

Location: USA

Posted Sep 28, 2024

Tanium is looking for an Associate Support Technical Account Manager to fulfill a necessary role in their organization. The role involves resolving technical issues, answering customer questions, and improving the overall customer experience. The company offers a competitive salary range, equity awards, and a generous benefits package.

Director of Property Services

Company: Truehold

Location: USA

Posted Sep 28, 2024

The Director of Property Operations will play a founding role in building Truehold's Repair and Maintenance department by operationalizing standards, quality control, training programs, and strategic partnerships to ensure industry-leading property services.

Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 28, 2024

The job posting is for a Staff Software Engineer in Marketing Technology at Airbnb. The role involves designing and architecting a scalable platform to reach customers effectively, working with cross-functional teams, and collaborating with partners to deliver high-quality products.

Medical Writer

Company: Celerion

Location: USA

Posted Sep 28, 2024

Celerion is committed to swift and exceptional clinical research. They are seeking a full-time Medical Writer to work remotely, analyzing and interpreting safety results of clinical trials, and compiling clinical study reports.

Sr. Manager - Finance Systems Engineering

Company: Pinterest

Location: USA

Posted Sep 28, 2024

The job posting is for a team lead position in the IT Enterprise Systems team at Pinterest, responsible for creating and evolving finance technology. The ideal candidate has a mix of technical and business strength, experience building cross-functional relationships, and strong communication and leadership skills.

Salesforce Business Analyst

Company: Softrams

Location: USA

Posted Sep 28, 2024

Softrams is a digital services firm that provides human-centered solutions, empowering digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a skilled Salesforce Business Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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