Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Site Reliability Engineer

Company: Jellyvision

Location: USA

Posted Sep 28, 2024

Jellyvision is a company that values its employees and is committed to creating a positive work environment. The company is looking for a Senior Site Reliability Engineer to join its team, who will be responsible for designing and optimizing applications, pipelines, and systems. The ideal candidate will have experience with cloud computing, programming languages, and container technologies, as well as strong communication and analytical skills.

Senior Data Analyst, Product

Company: Thrive Market

Location: USA

Posted Sep 28, 2024

Thrive Market is a mission-driven company that aims to make healthy and sustainable living easy and affordable for everyone. They are seeking a Senior Data Analyst to join their Product team, who will be responsible for turning data into reports and stories to improve KPIs.

MD/DO for Cancer Survivorship Clinical Care

Company: Color

Location: USA

Posted Sep 28, 2024

Color is a health technology company that provides accessible and cost-effective healthcare programs. They work with employers, labor unions, and governments to provide preventive health and disease management tools. Color is building a Cancer Survivorship Center of Excellence to provide dedicated support and high-quality care to cancer survivors.

Customer Success Associate

Company: RocketDocs

Location: USA

Posted Sep 28, 2024

RocketDocs is seeking a customer success associate to provide excellent customer service, manage projects, and develop self-service help resources. The ideal candidate will have excellent communication skills, be tech-savvy, and have experience with project management and customer support.

Sr Power Platform Developer

Company: Simple Technology Solutions

Location: USA

Posted Sep 28, 2024

Simple Technology Solutions is a company that values innovation, employee-centricity, and collaboration. They offer a range of benefits, including a $5000 HUBZone bonus, and are committed to equal employment opportunity.

Enterprise Account Executive

Company: Incident

Location: USA

Posted Sep 28, 2024

incidentio is a startup that helps companies manage incidents. They are looking for an Enterprise Sales team member to join their team. The role involves optimizing the sourcing and closing of enterprise accounts, delivering product demos, and working with the product development team to improve their offerings.

Site Reliability Engineer

Company: Tintai

Location: USA

Posted Sep 28, 2024

Tint is a company that enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. They are looking for a Senior SRE to enhance the efficiency and reliability of their technical infrastructure. The role requires experience in systems engineering, software engineering, and cloud technologies, as well as strong communication and collaboration skills.

Sr. Manager, People Operations

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Sr Manager of People Operations to shape the employee experience and build scalable processes.

Director, Provider Connections

Company: Datavant

Location: USA

Posted Sep 28, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. The company is looking for a Director of Engineering to lead a team in building a healthcare data connectivity platform.

Sr. Software Delivery Engineer

Company: Designed Conveyor Systems

Location: USA

Posted Sep 28, 2024

DCS is a company that values its employees and provides a positive work environment. The role of Sr Software Delivery Engineer is a key position that requires strong technical skills and the ability to work well with clients. The company offers competitive salaries, health benefits, and a 401K program with a 100 match up to 5.

DevOps Engineer

Company: Synack

Location: USA

Posted Sep 28, 2024

Synack is looking for a DevOpsInfrastructure Automation Engineer to join their team. The role requires expertise in automated infrastructure build tools, scripting, and cloud automation. The company is committed to embracing diversity and has a strong focus on security and privacy.

Manager - Financial Analysis

Company: RR Donnelley

Location: USA

Posted Sep 28, 2024

The job description is for a corporate finance supervisor or associate responsible for managing a team, planning, mentoring, process improvement, project and staff support, and financial expense planning. The role requires a bachelor's degree in business administration, accounting, or finance, and 9 years of functional work experience in a corporate accounting or finance capacity.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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