Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Project Manager

Company: Docebo

Location: USA

Posted Sep 27, 2024

Docebo is a fast-growing SaaS company that offers a learning software solution. They are looking for a Project Manager to work with large enterprise accounts, overseeing the implementation and onboarding of their products. The ideal candidate will be organized, able to communicate well, and have experience in software industry.

Partner Marketing Manager

Company: Agiloft, Inc

Location: USA

Posted Sep 27, 2024

Agiloft is a leading company in the Contract Life Cycle Management industry, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is looking for a Partner Marketing Manager to develop and deliver partner marketing programs.

Senior Researcher

Company: Apollo.io

Location: USA

Posted Sep 27, 2024

Apolloio is looking for a Senior Researcher to drive forward their customer-centric vision, conducting in-depth research and developing user personas and journey maps. The role requires a creative thinker who can interpret data and drive meaningful impacts to the product and company strategy.

Manager, Data Engineering

Company: Restaurant365

Location: USA

Posted Sep 27, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is looking for a Manager Data Engineering to lead their dynamic internal-facing Data and Analytics team. The role involves managing a team, collaborating with stakeholders, and driving data-informed decision-making across the organization.

Bilingual Business Development Representative

Company: Toast

Location: USA

Posted Sep 27, 2024

Toast is a restaurant platform that helps restaurants adapt and grow. The company is looking for a Business Development Representative to create new business sales opportunities and research restaurants in their assigned territory.

Staff DevOps Engineer

Company: Lilt

Location: USA

Posted Sep 27, 2024

Lilt is a leading AI solution for enterprise translations, seeking a world-class DevOps engineer to build highly reliable software systems. The company invests in workflow usability and interface design, and has a strong preference for building its own backend technology.

US Rater 🇪🇸 🇺🇸

Company: TELUS

Location: USA

Posted Sep 27, 2024

The job posting is for a remote position at TELUS International, requiring proficiency in English and Spanish, residency in the US, and experience with social media and Google products. The role involves reviewing and filtering content, and the estimated hourly earnings are $14.

Sr. Product Manager

Company: Nextech

Location: USA

Posted Sep 27, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Senior Product Manager to shape the strategic direction of their data-driven products and services. The ideal candidate is passionate about leveraging data to solve complex business challenges and has deep technical expertise.

Senior Data Analyst

Company: Gradient AI

Location: USA

Posted Sep 27, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a Senior Data Analyst to join their Client Support Health team. The role involves creating reports, documentation, and presentations to support Client Executives. The company offers a fun team-oriented startup culture, generous stock options, and unlimited vacation days.

Commercial Account Executive

Company: CoderPad

Location: USA

Posted Sep 27, 2024

CoderPad is a company that aims to create a more inclusive and strong tech community by improving the technical interviewing experience. They are looking for a Commercial Account Executive to join their team, who will engage with key stakeholders and drive the CoderPad value proposition. The company offers a range of benefits, including competitive salaries, stock options, and a remote-friendly environment.

Enterprise Account Executive

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is a company that powers real-time business communications and data solutions. They are looking for an Enterprise Account Executive to join their Segment product team. The role involves driving opportunities through the sales cycle, building relationships with customers, and growing the Enterprise business.

People Operations Generalist

Company: HG Insights

Location: USA

Posted Sep 27, 2024

HG Insights is a global leader in technology intelligence, offering a competitive salary, 401K growth potential, and a casual yet professional environment. The company is looking for a People Operations Generalist to create a welcoming workplace experience for new and existing employees.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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