Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Sr. Staff Product Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Search Experiences Design team and build the future of Visual Search. The role requires 8+ years of experience in Product Design, high design craft, and the ability to work closely with cross-functional partners.

Senior Contract Mananger

Company: Celerion

Location: USA

Posted Sep 27, 2024

Celerion is committed to swift clinical research through translational medicine. The Senior Contracts Manager will perform day-to-day preparation and management of project agreements and other client-related documents.

Engineering Manager - Credit Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is looking for an Engineering Manager to lead the Credit Engineering team, focusing on managing credit risk and increasing the GDP of the internet. The team aims to deeply understand businesses running on Stripe and support their ability to use Stripe without interruptions.

Staff Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The text describes a job opportunity in Marketing Technology at Airbnb, focusing on building a platform for personalized marketing campaigns. The role involves working with large-scale data, collaborating with cross-functional partners, and leveraging machine learning tools and infrastructure.

Engineering Manager - Financial Crimes Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an engineering leader to build and drive the technical vision for its financial crime controls. The role requires a strong technical sense, ability to work cross-functionally, and experience in leading high-performing engineering teams.

Program Success Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 27, 2024

The Sandberg Goldberg Bernthal Family Foundation is seeking a Program Success Manager to help grow and scale their Lean In Girls program. The ideal candidate will have experience in operations, CRM management, and partner success, and will thrive in a startup environment.

Senior Analyst - Sales Strategy

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is looking for a Senior Analyst of Global Sales Strategy to own the delivery of strategic programs for the global Self-Service Digital Sales organization. The role requires exceptional communication skills, strategic thinking, and the ability to drive detailed operational excellence.

Customer Support Analyst

Company: Scribd

Location: USA

Posted Sep 27, 2024

The job posting is for a Customer Support Analyst position that requires data analysis, problem-solving, and communication skills. The ideal candidate is a self-starter who thrives in fast-paced environments and is passionate about improving the customer journey through data-driven insights.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The job posting is for a Senior Engineer in Pricing and Availability at Airbnb. The team is focused on quality, reliability, and simplifying the complexity of pricing and availability. The role involves leading large projects, mentoring engineers, and collaborating with internal teams. The company is committed to inclusion and diversity.

Senior Frontend Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The Host Calendar team is looking for a Senior Frontend Software Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products, and working with engineering partners to develop Host calendar and availability functionality.

Director, Product Management - Content Safety

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for an experienced Trust and Safety leader to protect its users and advertisers from harmful content. The role requires a strategic thinker with domain expertise in Trust and Safety and Machine Learning, as well as strong communication and leadership skills.

Physician - Telemedicine

Company: Curai

Location: USA

Posted Sep 27, 2024

Curai Health is a startup that aims to improve access to care at scale using AI-powered virtual clinics. They are seeking Family Practice Physicians to work remotely and provide primary care to patients. The company offers a competitive salary, benefits, and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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