Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Sep 27, 2024

Airbnb is looking for talented engineers to join their Search Engine Optimization (SEO) team. The team's mission is to make Airbnb the most visible and best destination for search engine users. As a Full Stack Engineer, you will work closely with product and design architecture and infra leads to create new types of landing page experiences.

Staff Data Platform Engineer

Company: ClassDojo

Location: USA

Posted Sep 27, 2024

ClassDojo is a company that aims to provide education to every child on Earth. They have built a powerful network for communication and are now using it to give kids the best learning experiences. They are seeking a Data Platform engineer to join their team.

Events Associate

Company: Rewiring America

Location: USA

Posted Sep 27, 2024

Rewiring America is seeking an entrepreneurial Associate Events to join their Communications and Creative Strategy team. The successful candidate will be responsible for building and maintaining systems and processes to scale their event strategy, providing administrative and creative support, and contributing to the development and management of an event effectiveness dashboard.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Sep 27, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

Contributing Faculty Master of Nursing- Nurse Practitioner

Company: Adtalem Global Education

Location: USA

Posted Sep 27, 2024

Walden University is a pioneer in student-centered distance education, offering online degree and certificate programs to help students achieve their academic goals and make a positive impact in their professions and communities.

Coding Quality Assurance Specialist

Company: Privia Health

Location: USA

Posted Sep 27, 2024

The job description is for a Coder+ Quality Assurance Specialist at Privia Health, a technology-driven national physician enablement company. The role involves executing quality assurance programs, reviewing coders, and working on projects related to coding and education.

Financial Aid Systems Analyst

Company: Adtalem Global Education

Location: USA

Posted Sep 27, 2024

Adtalem Global Education is a national leader in postsecondary education, providing professional talent to the healthcare industry. The company educates and empowers students to become leaders in their communities and make a lasting impact on public health and wellbeing.

Senior Site Reliability Engineer - Databases

Company: Grafana Labs

Location: USA

Posted Sep 27, 2024

The company is looking for a Senior SRE to support their highest-value Grafana Cloud customers by increasing the reliability of their Cloud databases. The role involves designing and implementing solutions to ensure the reliability and scalability of their environments, collaborating with Engineering Leaders, and participating in Incident Response.

Senior Backend Engineer

Company: Pachama

Location: USA

Posted Sep 27, 2024

Pachama is looking for a Senior Backend Engineer to lead the development of their core platform, which provides tools and services to combat climate change. The role involves building and maintaining systems that power the platform and its AI and remote sensing insights, working with a team of sustainability experts, and making an impact on the environment.

Districts Success & Implementation Leader

Company: ClassDojo

Location: USA

Posted Sep 27, 2024

ClassDojo is a company that aims to provide an education platform for children. They have built a powerful network for communication and are looking for a strategic leader to own their district's success and implementation. The company is committed to equal employment opportunities and offers competitive salaries.

Engineering Manager - Platform Security

Company: Plaid

Location: USA

Posted Sep 27, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. They are seeking an Experienced Security Operations Manager to join their team and are committed to providing a comprehensive benefit plan and a diverse work environment.

Staff Product Analyst

Company: Assured

Location: USA

Posted Sep 27, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff Product Analyst to join their team and work on product analytics, data visualization, and data-driven decision making.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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