Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Customer Success Manager (ESG, Sustainability)

Company: Workiva

Location: USA

Posted Sep 25, 2024

Workiva Senior Customer Success Managers are responsible for managing the entire customer lifecycle, building strong relationships with key stakeholders, and driving customer adoption of Workiva solutions. They must have a minimum of 4 years of related experience and a bachelor's degree.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Sep 25, 2024

The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Network Administrator Contractor

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Policy Team (Multiple Roles)

Company: Future of Life Organizations

Location: USA

Posted Sep 25, 2024

The Future of Life Institute is seeking to fill multiple roles on its US Policy Team. The team works to reduce catastrophic risks from transformative technologies and develop optimistic visions of the future. The job requires strong self-direction, proactivity, and work ethic, as well as excellent communication and interpersonal skills.

Partner Funds Program Manager

Company: Snowflake

Location: USA

Posted Sep 25, 2024

Snowflake is seeking a Program Manager to develop and grow the Partner Funding Programs for partners. The ideal candidate will have experience in channel programs, partner marketing, and sales incentives, and will be able to work cross-functionally to drive program strategy and execution.

Systems Administrator

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Project Manager II - Electric School Bus Technical Assistance

Company: CALSTART

Location: USA

Posted Sep 25, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are hiring a Project Manager 2 to support electric school bus adoption through the Cal Fleet Advisor Program. The role involves providing technical assistance, developing education resources, and conducting public outreach. CALSTART values transparency and offers competitive compensation and benefits.

Marketplace GM

Company: ClassDojo

Location: USA

Posted Sep 25, 2024

ClassDojo is a company that aims to provide every child on Earth with an education they love. They have built a powerful network for communication and are now expanding to provide personalized tutoring to every child in the world. The company is looking for a leader to own the 2nd business line, Dojo Tutor, and take it to the next level.

Senior Compiler Engineer

Company: Kasada

Location: USA

Posted Sep 25, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a software engineer to join their team and work on developing novel obfuscation techniques to prevent attackers from getting the upper hand.

Researcher - Rapid Research

Company: Figma

Location: USA

Posted Sep 25, 2024

Figma is seeking a dynamic Researcher to join their Rapid Research program. The role involves conducting research studies, synthesizing findings, and presenting insights to cross-functional teams. The ideal candidate has 5+ years of experience in research and design roles, proficiency in mixed methods research, and a track record of presenting insights that secured executive buy-in.

Strategy & Operations - Network Cost Strategist

Company: Stripe

Location: USA

Posted Sep 25, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a payment enthusiast to join their Network Cost Insights and Strategy Team to optimize payment costs and build a global network cost base.

Lead Product Counsel - Credit

Company: Plaid

Location: USA

Posted Sep 25, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a lawyer to lead the legal support for their new Consumer Reporting Agency and Credit business.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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