Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Content Writer

Company: Goodparty

Location: USA

Posted Sep 25, 2024

GoodPartyorg is a tech platform and movement aiming to disrupt the corrupt two-party system by empowering people to run and win local and state-level campaigns. They offer free AI-powered tools and training to help real people run for office, independent of partisan support or big money.

Implementation Success Manager

Company: Siena

Location: USA

Posted Sep 25, 2024

Siena is building an enterprise empathic AI Agent powered by LLMs, seeking an Implementations Success Manager to implement and onboard clients onto their platform.

Sr Cloud Security Engineer

Company: Punchh

Location: USA

Posted Sep 25, 2024

The text describes PAR Technology's purpose, products, and job opening for a Senior Cloud Engineer. It highlights the company's focus on innovation, customer success, and cloud infrastructure. The job requirements include extensive experience with web and mobile application development, security, and DevOps.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Sep 25, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Technical Project Manager

Company: Openssf

Location: USA

Posted Sep 25, 2024

The Linux Foundation is a organization that accelerates open technology development and commercial adoption. It has over 2000 corporate members and has created over $54B in shared technology value. The Open Source Security Foundation (OpenSSF) is a part of the Linux Foundation, which aims to advance open source security for all.

Principal Analytics Engineer

Company: Upstart

Location: USA

Posted Sep 25, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Data Engineer to formulate a technical vision and roadmap for analytics engineering. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Member of Product, Transparency (Billing and Revenue Management)

Company: anchorage

Location: USA

Posted Sep 25, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Head of Customer Success

Company: enode

Location: USA

Posted Sep 25, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Sep 25, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The job involves handling global legal requests, developing policies, and working with cross-functional teams.

Staff Software Engineer

Company: Poshtech

Location: USA

Posted Sep 25, 2024

The text describes a job opportunity at Posh, a fast-growing SaaS company, where you'll work on generative AI technologies, lead high-impact projects, and collaborate with passionate engineers. The company offers competitive benefits, professional growth opportunities, and a collaborative culture.

Senior Data Analyst, Healthcare

Company: Agile Six

Location: USA

Posted Sep 25, 2024

Agile Six is a people-first remote work company that values its employees and offers a range of benefits. The company is seeking a Senior Data Analyst to join its team, which will work closely with the Department of Veteran Affairs to develop AI-driven solutions. The role requires experience in data science and machine learning, as well as the ability to work with healthcare data and government agencies.

XR Technical Project Manager

Company: Lucid Reality Labs

Location: USA

Posted Sep 25, 2024

The company is looking for a Technical Project Manager to lead XR development projects, with a focus on innovation, technical excellence, and client satisfaction. The role requires experience in project management, software development, and leadership, with a passion for XR technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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