Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Vice President - Global Controller

Company: Mural

Location: USA

Posted Sep 25, 2024

The job posting is looking for a Global Controller to play a leading role in the Finance Operations department, responsible for managing the accounting and billing process, overseeing global accounting and banking records, and ensuring compliance with GAAP standards and regulatory requirements.

(Bilingual - Spanish) Sales Specialist, Billing

Company: brightwheel

Location: USA

Posted Sep 25, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are looking for a sales representative who is passionate about helping customers succeed and is fluent in Spanish. The role involves conducting sales demos, developing a sales strategy, and building relationships with key decision-makers.

Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Sep 25, 2024

Eventbrite's mission is to bring people together through live experiences, and they're working to achieve this by supporting creators and building a brand that consumers trust. The company is driven by data and customer-centric, and they're looking for a Brand Marketing Manager to help drive business impact through campaigns.

Communications Manager - Product & Launches

Company: Airbnb

Location: USA

Posted Sep 25, 2024

Airbnb is hiring a Communications Manager to join the Product and Launch Communications team. The role will support the product communications strategy and specifically our biannual launches with a focus on media relations. The team is responsible for telling the Airbnb story around the world and is looking for someone with 5+ years of relevant experience in a fast-paced collaborative environment.

Social Media Manager

Company: Muck Rack

Location: USA

Posted Sep 25, 2024

The job posting is looking for a creative and organized Social Media Manager to join their team. The role involves developing and executing social media strategies, creating engaging content, and managing social media calendars. The company is offering a competitive salary range of $97,000 to $120,000, depending on skills and experience.

Senior Database Engineer

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Manager - Financial Operations

Company: HubSpot

Location: USA

Posted Sep 25, 2024

The Senior Manager Financial Operations and Strategic Planning role at HubSpot involves leading a team of Finance Program Managers to drive financial components of strategic objectives, implementing new financial systems and processes, and developing a long-term vision for the Finance Program Management function.

Finance Associate / Manager

Company: Gauntlet

Location: USA

Posted Sep 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking for a Finance Associate or Manager to manage various projects that contribute to their business growth.

Senior Fullstack Engineer - PHP

Company: Updater

Location: USA

Posted Sep 25, 2024

The job posting is seeking a highly motivated and experienced Fullstack Engineer to join the MoveHQ division. The role involves developing and optimizing platform features, enhancing software quality and performance, leading technical implementations, and mentoring junior engineers. The ideal candidate has 5+ years of web software development experience, a proven track record, and expertise in PHP, JavaScript, and other backend languages.

Senior Analyst Strategic Finance & Analytics - Technology

Company: Airbnb

Location: USA

Posted Sep 25, 2024

The job posting is for a Senior Analyst Technology FPampA role at Airbnb, responsible for driving financial strategies and operations within the technology finance division. The role involves working closely with cross-functional partners, building financial models, and analyzing costs. The ideal candidate has a bachelor's degree, 4+ years of experience in FPampA, and excellent communication and problem-solving skills.

Senior Contracts & Legal Manager

Company: Adaptavist

Location: USA

Posted Sep 25, 2024

The Adaptavist Group is a global company that offers flexible work arrangements, unlimited vacation, and a range of benefits. The company is looking for a Senior Contracts and Legal Manager to join their Commercial Operations team.

Senior Fullstack Engineer - Ruby & Python

Company: Updater

Location: USA

Posted Sep 25, 2024

The job posting is looking for a seasoned Fullstack Engineer with a strong background in Ruby and Python to join the MoveHQ division. The role involves enhancing the frontend and backend of the move management platform, leading development of new features, optimizing platform performance, and mentoring and developing talent.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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