Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Manager, Delivery (Salesforce Solution Architect)

Company: Agile Cloud Consulting

Location: USA

Posted Sep 23, 2024

Agile Cloud Consulting is a company that values innovation, quality, and client success. They prioritize diversity, equity, and inclusion, and offer a flexible work environment. The company is looking for a Delivery Manager to lead a team of Solution Architects and Senior Consultants.

Sr. Staff Content Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 24, 2024

Pinterest is looking for a senior Content Designer to join their Search Experiences team. The ideal candidate will have 7+ years of experience in user-focused product content design, with a portfolio demonstrating breadth and creativity. The role involves crafting and improving content to make the product easier to use, collaborating with stakeholders, and mentoring team members.

Account Executive, Embedded Analytics

Company: Visiersolutionsinc

Location: USA

Posted Sep 24, 2024

Visier is looking for a talented individual to join their sales team, focusing on their embedded platform and solutions. The ideal candidate will have a track record of selling complex cloud software, strong business and financial acumen, and excellent communication skills.

Talent Business Partner

Company: Procore Technologies

Location: USA

Posted Sep 24, 2024

Procore is seeking a Senior Sales Talent Business Partner to drive their GoToMarket transformation. The role involves partnering with leadership to shape organizational design, talent strategy, and diversity initiatives. The ideal candidate has 10+ years of HRBP experience, strong coaching and influencing skills, and expertise in talent strategy development.

Senior Product Manager

Company: Sealed

Location: USA

Posted Sep 23, 2024

Sealed is a climate tech company that provides software and solutions to contractors to help them install home weatherization and electrification projects. The company is looking for a Senior Product Manager to join their team and work on a twosided platform consisting of B2SMB contractors and RegTech federal state and local energy efficiency incentive programs.

Freelance Writer, Crypto, Blockchain

Company: F16y

Location: USA

Posted Sep 24, 2024

The company is looking for a freelance writer to create content about cryptography and deep tech topics. The writer will help simplify complex concepts and communicate advancements in cryptography and hardware development to technical and non-technical audiences.

Senior Staff Product Designer, Platform Ecosystem

Company: Discord

Location: USA

Posted Sep 24, 2024

Discord is a platform used by millions of people for various reasons, with a focus on gaming. The company is looking for a Sr Staff Designer to lead the design of the platform's ecosystem, with a focus on creating intuitive and delightful experiences for users and app developers.

Product Owner

Company: Localize

Location: USA

Posted Sep 24, 2024

Localize is seeking a Product Owner to join their remote team. The role involves working with stakeholders to drive the execution of the product roadmap, and requires experience in Agile development, technical background, and excellent communication skills.

Assistant Controller

Company: Solidigm

Location: USA

Posted Sep 23, 2024

The company Solidigm is seeking a highly skilled and experienced assistant controller to join their team. The job description includes managing and owning the entire month, quarter, and year-end closing process, providing guidance on proper application of accounting policies, and ensuring the integrity of external and internal reporting.

DevSecOps Security Architect

Company: Maveris

Location: USA

Posted Sep 23, 2024

Maveris is a Veteran-owned IT and cybersecurity services company that helps organizations create secure digital solutions. They are committed to serving customers across the Federal Government and private sector, and are looking for a DevSecOps Security Architect to join their team.

Software Engineer III, Backend

Company: MyFitnessPal

Location: USA

Posted Sep 23, 2024

MyFitnessPal is a company that aims to improve people's health through better food choices. They are looking for a Senior Software Engineer to join their Backend Engineering team, and the role involves building APIs, collaborating with peers, and improving existing systems.

Enterprise Account Executive

Company: BigPanda

Location: USA

Posted Sep 24, 2024

BigPanda is seeking an enterprise sales rep who is process-oriented and customer-obsessed. The role requires building relationships and credibility with clients and partners through proactive prospecting and product demonstrations. The company offers a competitive salary, commission, equity, and a world-class benefits program.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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