Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Director (Head of) Business Development

Company: OfferFit

Location: USA

Posted Sep 24, 2024

OfferFit is looking for a Head of Business Development to drive growth and build a team. The role involves setting a clear vision, designing and refining business development processes, and recruiting top talent. The company offers a competitive benefits package, flexible work environment, and opportunities for growth and development.

Senior Software Engineer - Backend

Company: Apollo

Location: USA

Posted Sep 24, 2024

The job posting is for a senior engineer position at Apollo, where you'll work on designing and building core backend microservices, leading projects, and guiding the direction of internal and external products. The company offers competitive market-informed compensation, equity, and benefits.

Software Engineer (FHIR)

Company: Nava

Location: USA

Posted Sep 24, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive employee wellness program.

Staff AI Engineer - Khanmigo Core Platform

Company: Khan Academy

Location: USA

Posted Sep 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company is looking for a talented engineer to join their team.

Senior GL Accountant - SaaS

Company: Firstup

Location: USA

Posted Sep 24, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Sr GL Accountant to join their team, who will be responsible for financial reporting, reconciliations, and other tasks.

Senior Sales Compensation Manager

Company: Olo

Location: USA

Posted Sep 24, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Sales Compensation Manager to join their Revenue Operations team. The role involves designing and managing compensation plans to align with revenue goals.

Accounts Payable Specialist

Company: Wealthfront

Location: USA

Posted Sep 24, 2024

Wealthfront is seeking an Accounts Payable Specialist to join the finance and accounting team. The job requires 14 years of accounting experience, proficiency in NetSuite, Billcom, and MS Office, and knowledge of US GAAP. The company offers a competitive salary range, benefits, and a dynamic work environment.

Sr. Data Engineer

Company: Craft.co

Location: USA

Posted Sep 24, 2024

Craft is looking for a Senior Data Engineer to join their team. The role involves building data pipelines, extracting and analyzing datasets, and designing software. The company offers a competitive salary, equity, and benefits. Craft is a well-funded technology company with a mission to illuminate the path to global supply chain resilience.

Business Development Manager

Company: Anywhere365

Location: USA

Posted Sep 24, 2024

Anywhere365 is looking for a Business Development Manager to lead sales and business development efforts in North America. The role requires experience with targeted account planning, sales strategies, and the MEDDICC sales methodology. The company offers a diverse and equal-opportunity work environment, and employees are passionate about their products and Microsoft technology.

Product Marketing Lead

Company: Zowie

Location: USA

Posted Sep 24, 2024

Zowie is a company that uses AI to provide customer care services to ecommerce brands. They are looking for a Product Marketing Lead to help them shape the industry and unlock rapid growth. The company is ambitious, innovative, and unafraid of change.

Senior Associate - Business Operations

Company: JustAnswer

Location: USA

Posted Sep 24, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Senior Associate Business Operations to create and implement AI solutions to enhance customer outcomes and drive revenue growth.

Enterprise Account Executive - Federal System Integrators

Company: Databricks

Location: USA

Posted Sep 24, 2024

The job posting is for an Enterprise Account Executive at Databricks, responsible for driving sales of Databricks within the Public Sector segment. The ideal candidate has experience in field sales, big data, cloud, or SaaS sales, and a track record of delivering business value to customers.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages