Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Security Specialist Intern - Infrastructure Security
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on client relationships, hybrid cloud/AI solutions, and security expertise. It highlights opportunities for growth, innovation, and technical skills development in a collaborative environment.
Package Consultant-Oracle Business Analytics
Company: IBM
Location: Kolkata, IN
Posted Dec 17, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities, required skills in technology integration, and the importance of continuous learning in a supportive work environment.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
The role involves working in IBM's delivery centers to deliver technical expertise, requiring teamwork, training skills, and technical testing abilities.
Business Transformation Consultant-Finance Transformation
Company: IBM
Location: SYDNEY, AU
Posted Dec 17, 2025
The text promotes IBM Consulting's internship program, emphasizing career growth, collaboration with clients, and opportunities for professional development. It highlights a supportive culture, skill-building, and exposure to innovative projects in hybrid cloud and AI, while showcasing a positive outlook on long-term career advancement.
Oracle Cloud Projects & Grants Lead (Public Sector/K12)
Company: IBM
Location: Irvine, US
Posted Dec 17, 2025
This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.
Data Scientist-Advanced Analytics - Junior
Company: IBM
Location: NO City, BR
Posted Dec 17, 2025
This job posting describes a role within IBM Consulting's innovation centers, focusing on data visualization tools like PowerBI, Spotfire, and Tableau. The position requires a bachelor's degree and expertise in data visualization technologies, with emphasis on delivering technical solutions to clients worldwide.
Application Developer - RPA
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
The text describes an Application Developer role at IBM, highlighting responsibilities like software development, strategic projects, and career growth opportunities. It emphasizes benefits such as learning resources, global impact, and cross-functional collaboration, while mentioning perks like travel and skill development.
SAP PLM Technical Support
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and technical expertise in SAP systems. It outlines responsibilities involving implementation and support of PLM solutions, along with required skills in ABAP and problem-solving for enterprise-level companies.
Data Engineer Machine Learning
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
The text describes job responsibilities related to designing data systems, maintaining infrastructure for machine learning models, and required qualifications such as a bachelor's degree and specific technical skills. It also mentions preferred postgraduate studies in data.
Industry Consultant-Public Sector
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This job posting seeks an experienced Healthcare Payer Industry Consultant with expertise in Care Management and Utilization Management. The role involves supporting Care Radius application development, collaborating with stakeholders, and driving workflow improvements. It emphasizes IBM Consulting's focus on innovation, client impact, and career growth through technical and industry expertise. Required skills include domain knowledge, technical proficiency with Care Radius, and collaboration across cross-functional teams.
Java Software Developer
Company: IBM
Location: Hursley, GB
Posted Dec 17, 2025
This job description highlights opportunities to work on innovative WebSphere technologies, collaborate with senior engineers, and contribute to cloud-native and AI advancements in a supportive environment.
Application Developer-ServiceNow
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This role involves collaborating with global clients on innovative projects, requiring a bachelor's degree and certifications in ServiceNow products, with opportunities for professional growth through strategic partnerships and technology platforms.