Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
AI Developer - Experienced
Company: IBM
Location: Kochi, IN
Posted Dec 17, 2025
This job posting describes a role in Kochi India focused on AI and data engineering for digital transformation. Responsibilities include building AI agents, developing data pipelines, and collaborating globally. Required skills involve Python, SQL, and data pipeline experience. The position offers opportunities to impact business outcomes through innovative solutions.
Data Scientist Intern: 2026 - Research Triangle Park
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 17, 2025
This text describes an internship opportunity at IBM's Business Platform Transformation, highlighting roles in AI and data science with collaborative environments, professional development, and impactful projects. It outlines responsibilities involving machine learning, strategic planning, and project management, along with required technical skills and soft skills.
Package Consultant-Oracle HCM Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This text promotes an Oracle Cloud Consultant role at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. It highlights working with global clients on hybrid cloud and AI solutions, along with technical expertise requirements and preferred qualifications.
Application Developer-Edge & Network Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
The text highlights opportunities in IBM Cloud, emphasizing career growth, innovation, and technical development. It outlines roles involving product development, collaboration, and expertise in cloud technologies, with requirements including certifications and experience in networking and automation.
Quality Engineer Intern - Fullstack
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
IBM Consulting offers roles in hybrid cloud and AI with collaboration opportunities. Responsibilities include testing, automation, and cross-functional teamwork in a growth-focused environment.
SAP BTL Lead
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
IBM Consulting offers career opportunities focused on client relationships, hybrid cloud, and AI innovation. The culture emphasizes growth, collaboration, and technical expertise in roles like Application Developer and Security Administrator.
Consultant Oracle Cloud PPM
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves delivering Oracle Cloud PPM projects, leading solution development, and supporting client success through expertise in finance, technology, and process optimization.
SAP Advanced Variant Configuration (AVC) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This job description highlights a role in IBM Consulting's SAP Advanced Variant Configuration team, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and responsibilities involving configuration modeling, governance, and integration with business processes. The position requires expertise in SAP modules and offers flexibility to work from anywhere in the US.
SAP FI Consultant - Group Reporting (Hana)
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the role's focus on delivering high-quality SAP HANA implementations. It highlights the importance of technical expertise, industry knowledge, and working within IBM's delivery centers to drive technological adoption and client success.
Analista de Infra/SRE
Company: IBM
Location: NO City, BR
Posted Dec 17, 2025
This text describes a career opportunity at IBM Consulting focused on digital transformation through agile methodologies and AI-driven processes. It highlights collaboration with clients, innovation in cloud and AI solutions, and a culture emphasizing long-term growth, technical expertise, and creative problem-solving. The role requires DevOps/SRE skills, Kubernetes administration, and automation expertise, with a strong emphasis on career development and impactful outcomes.
Microsoft Dynamics 365 CE - Developer
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This role involves developing CRM solutions and collaborating with teams to enhance client projects, requiring expertise in Dynamics 365 and Power Platform.
Technical Support engineer - PLM QM
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers global collaboration opportunities with innovative clients. The role involves SAP HANA SCM QM consulting, requiring a bachelor's degree and technical expertise in quality management processes.