Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Project Administrator-Project Support (Marisse Gueco)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and growth. The role involves project management, technical expertise, and fostering creativity to drive meaningful change.
Advisory Visual Designer/Illustrator for Carbon Design System
Company: IBM
Location: Mulhuddart, IE
Posted Dec 17, 2025
The text describes IBM's Carbon Design System, an open-source design framework for creating consistent digital experiences. It outlines the role of a Visual Designer and Illustrator needed to evolve the system, emphasizing collaboration, accessibility, and scalable visual assets. The job requires expertise in typography, illustration, and design tools, with a focus on contributing to open-source communities and maintaining design standards across IBM's ecosystem.
WW Solution Architect – Multiple Focus Areas (see below)
Company: IBM
Location: Krakow, PL
Posted Dec 17, 2025
IBM's job role emphasizes collaboration, innovation, and career growth, offering opportunities to solve complex challenges and drive digital transformation through technology expertise and a supportive culture.
DevSecOps Engineer Intern
Company: IBM
Location: Singapore, SG
Posted Dec 17, 2025
IBM seeks passionate interns to drive innovation and solve complex challenges, emphasizing technical skills and growth in a dynamic, inclusive environment.
Information Developer (Technical Writer) – Storage
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This job description outlines a technical writer role focused on creating high-quality documentation for storage products. Responsibilities include developing customer-facing content, collaborating with cross-functional teams, and adhering to IBM's style guidelines. Required skills involve English communication, DITA markup, and UX design knowledge, with preferences for advanced degrees and specific tools like Adobe Experience Manager.
Software Developer (f/m/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 17, 2025
This job posting highlights opportunities to shape enterprise software development, collaborate with global teams, and make a significant impact on SAP solutions. The role emphasizes innovation, career growth, and working with cutting-edge technologies in a dynamic environment.
Senior Services Project Manager
Company: IBM
Location: MADRID, ES
Posted Dec 17, 2025
This job description highlights a senior project manager role at IBM Software, emphasizing collaboration on cloud-native solutions and managing complex projects. The position offers opportunities to work with cross-functional teams, deliver exceptional client experiences, and contribute to innovative AI-powered technologies. Requirements include PMP certification, bilingual skills, and experience with cloud transformation projects.
Application Developer-Open Source
Company: IBM
Location: Pune, IN
Posted Dec 17, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, leveraging IBM technology, and fostering a culture of curiosity and continuous improvement. Technical requirements include Python, Spark, and database expertise.
Industry Consultant-Banking
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing opportunities for professional growth, technical expertise development, and collaboration with clients. Responsibilities include strategic solution leadership, team management, and comprehensive solution delivery. Required skills involve banking industry experience, Agile methodologies, and technical knowledge in data protection and encryption.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.
Application Developer Intern
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
This text promotes IBM Consulting as a career path emphasizing long-term client relationships, collaboration, and innovation. It highlights opportunities to work with leading companies on hybrid cloud and AI projects, supported by IBM's technology. The role involves integration design, automation, and compliance, with a focus on growth, empathy, and technical expertise.
Infrastructure Specialist Jnr.
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 17, 2025
The job description outlines a TAM role at IBM Infrastructure & Technology, focusing on client support, technical expertise, and career growth. It highlights responsibilities, required skills, and preferred qualifications, emphasizing a supportive environment and opportunities for innovation.