Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer (IBM Verify Identity Access Digital Credentials)
Company: IBM
Location: Bundall, AU
Posted Dec 16, 2025
This job posting highlights opportunities to work on innovative digital identity solutions at IBM, emphasizing collaboration, secure technologies, and professional growth in a dynamic environment.
Data Engineer – Cloud & Analytics
Company: IBM
Location: Heredia, CR
Posted Dec 16, 2025
The text describes a role at IBM Consulting focusing on innovation, collaboration, and career growth. It highlights opportunities to work with industry leaders, develop technical expertise, and contribute to impactful projects through data engineering and cloud technologies.
Junior Data Scientist - Advanced Analytics (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 16, 2025
This text describes a Data Scientist AI Consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with innovative clients, and access to advanced technologies. It emphasizes a culture of innovation, professional development, and competitive compensation including flexible working hours and a salary of 55,000€ brutto/year.
Designer - Client Engineering
Company: IBM
Location: New York, US
Posted Dec 16, 2025
The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.
Business Analyst
Company: IBM
Location: BANGKOK, TH
Posted Dec 16, 2025
This role involves collaborating with global clients to enhance hybrid cloud and AI solutions, requiring a bachelor's degree and experience in financial services, with focus on process analysis and optimization.
SAP S/4 HANA & GRDC Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA systems, opportunities for skill development, and global project involvement. It highlights the importance of technical skills, system integration, and cross-industry innovation.
Assistente Administrativo Fiscal Pleno
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 16, 2025
The text describes a job role at IBM Consulting involving fiscal document validation, ERP system management, tax analysis, and collaboration with internal teams. It emphasizes career growth, technical expertise, and compliance with fiscal legislation while highlighting structured responsibilities and required qualifications.
Application Architect - Oracle Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.
Associate SAP Technical - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 16, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing technical expertise, innovation, and career growth opportunities. It highlights responsibilities like solving business problems, collaborating with clients, and adhering to compliance standards. Requirements include educational qualifications, technical skills, and eligibility to work in Canada.
Application Developer-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This text describes an entry-level IBM Consulting role focused on delivering technical and industry expertise to clients globally. It highlights opportunities to work with innovative companies, leverage IBM's technology platforms, and develop solutions using tools like SAP Commerce Cloud and Design Thinking. The position requires technical skills in Java, SAP, and development tools, with preferred experience in eCommerce solutions.
PwD 채용 - Procurement administrator
Company: IBM
Location: Seoul, KR
Posted Dec 16, 2025
This job description highlights IBM's Finance & Operations role as a key driver of transformation and efficiency, emphasizing collaboration, growth opportunities, and a dynamic work environment. Responsibilities include procurement management and administrative support, with requirements focusing on communication skills and document creation abilities.
Data and AI Intern
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
The Sales Intern role at IBM involves data analysis, sales support, and collaboration with technical teams to leverage cutting-edge technologies. The position emphasizes client engagement, competitive research, and translating technical concepts into business value while working in a fast-paced environment.