Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Financial Analyst
Company: IBM
Location: Mexico City, MX
Posted Dec 16, 2025
IBM Consulting offers a career focused on client collaboration and innovation, with opportunities for growth and impactful projects in hybrid cloud and AI. Responsibilities include financial analysis, strategic planning, and cross-functional teamwork.
Package Specialist-Oracle EPM
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
IBM Consulting offers career growth through client collaboration and innovation. The role involves technical expertise in HFM and FDMEE, with focus on delivering solutions and ensuring project success.
Electrical Engineer
Company: IBM
Location: Yorktown Heights, US
Posted Dec 16, 2025
This job description outlines the responsibilities of an Electrical Engineer supporting electrical design and operations in critical facilities. Key duties include maintaining electrical infrastructure reliability, managing maintenance tasks, ensuring compliance with safety codes, and collaborating with vendors. The role requires 8+ years of experience, technical expertise in electrical systems, and strong communication skills.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
IBM Finance & Operations drives efficiency and innovation, offering career growth in a collaborative global environment.
Sr Engineering Manager, Security Engineering
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description outlines a Sr Manager role focused on vulnerability management and compliance automation for HashiCorp's products. The position requires leadership in security programs, collaboration with cross-functional teams, and expertise in cloud-native architectures. Key responsibilities include designing security tools, managing risk posture, and contributing to strategic planning.
Consultant - SAP FICO/MM/SD/PP/EWM/TM/ABAP
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, leadership opportunities, and professional growth through SAP expertise and technology platforms. It highlights strategic roles, team leadership, and skill development in a supportive ecosystem.
Package Specialist-Oracle Business Analytics
Company: IBM
Location: Mumbai, IN
Posted Dec 16, 2025
This job description outlines a Consultant role at IBM Consulting, involving software development for hybridcloud and AI initiatives, with responsibilities spanning the software development lifecycle. Required qualifications include a bachelor's degree, experience with database migration, API integration, and continuous learning, along with preferred skills in risk management and quality assurance.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and technical expertise. It outlines responsibilities involving SAP implementation and requires extensive experience with SAP FICO and global team collaboration.
Endpoint Security SME
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
This job description outlines a role in IBM Consulting focused on security expertise, collaboration with global teams, and driving innovation in hybrid cloud and AI solutions. Responsibilities include managing endpoint security tools, SIEM analysis, threat intelligence, and maintaining compliance while fostering long-term client relationships.
Spark Cluster Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description highlights a senior role in Spark cluster administration with opportunities for growth and collaboration. The position emphasizes technical expertise in Apache Spark, OpenShift, and DevOps practices, along with career development through onboarding and continuous learning. IBM's focus on innovation and digital transformation is presented as a key driver for success.
Early Associates Internship: Strategy & Transformation
Company: IBM
Location: MADRID, ES
Posted Dec 16, 2025
This job opportunity at IBM Consulting offers a career focused on hybrid cloud and AI transformation, emphasizing collaboration with global clients and organizational change strategies. Candidates will support HR transformation projects, requiring analytical skills, bilingual proficiency, and a proactive attitude.
System Development Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
The text highlights India Systems Development Lab's contributions to technology innovation and outlines a Java + ReactJS full stack developer role with responsibilities spanning frontend/backend development, DevOps, and technical mentorship.