Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Consultant-EAI
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
IBM Consulting offers career growth through client collaboration, hybrid cloud, and AI innovation, emphasizing technical expertise and problem-solving in a supportive environment.
Business Transformation Consultant-HR Reinvention
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This text describes a senior Business Transformation Consultant role at IBM Consulting, emphasizing global client collaboration, hybrid cloud/AI innovation, and career growth opportunities through strategic transformation programs and technology integration.
Data Engineer-Data Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on optimizing Ab Initio graphs, collaborating with cross-functional teams, and ensuring efficient data processing for ETL processes. Responsibilities include design reviews, technical expertise, and implementing data quality practices.
IBM Z Mainframe Architect
Company: IBM
Location: SYDNEY, AU
Posted Dec 16, 2025
This text describes a role as an IBM Z Client Architect, emphasizing strategic advisory, client collaboration, and career growth opportunities within a supportive environment. It highlights the importance of technical expertise, solution architecture, and positive impact through IBM's technology.
OpenSearch Engineer
Company: IBM
Location: San Jose, US
Posted Dec 16, 2025
This role involves developing AI PaaS solutions and collaborating with teams to innovate. IBM offers growth opportunities and a focus on cutting-edge technology.
SAP ABAP HANA Developer
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA, and opportunities for skill development. It highlights responsibilities involving application development, optimization, and DevOps practices, while outlining required and preferred qualifications for the position.
Package Consultant-Oracle Business Analytics Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities, required skills in technology integration, and the importance of continuous learning. The role involves working with global clients and leveraging IBM's technology to drive impactful results.
Package Consultant-Oracle Business Analytics Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It highlights growth opportunities, technical expertise, and the importance of skills like data migration and API integration for the role.
Site Reliability Engineer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
IBM seeks Site Reliability Engineer Interns to contribute to scalable systems, collaborate on innovation, and solve complex challenges in tech. The role involves designing infrastructure, troubleshooting issues, and applying best practices for reliability.
Application Consultant-DevOps
Company: IBM
Location: Giza, EG
Posted Dec 16, 2025
This text describes a career opportunity in IBM Consulting focused on hybrid cloud and AI solutions. It emphasizes collaboration with global clients, strategic partnerships, and advanced technical expertise. The role requires designing CICD pipelines, managing cloud infrastructure, and implementing DevSecOps practices. It highlights opportunities to mentor junior engineers and contribute to innovative projects with industry leaders.
Global Talent Marketing Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This role combines traditional employer branding with innovative tactics to attract talent globally, requiring data-driven strategies, presentation skills, and expertise in the India market. It emphasizes problem-solving and cross-functional collaboration to enhance candidate experiences and support hiring initiatives.
Application Developer-Experience Fullstack
Company: IBM
Location: NO City, BR
Posted Dec 16, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, along with required skills in languages like Golang, Python, and tools such as Kafka and Kubernetes.