Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Software Engineer - DevX Code Infrastructure
Company: Reddit
Location: USA
Posted Dec 12, 2025
This job description outlines a senior engineer role focused on improving developer workflows through tooling and infrastructure. Responsibilities include designing scalable systems, enhancing code review processes, and integrating new technologies. The role requires experience with CI/CD tools, Kubernetes, and cloud platforms, along with benefits like healthcare, equity, and flexible work arrangements.
Site Engineer
Company: Vercel
Location: USA
Posted Dec 12, 2025
This role involves driving user growth through scalable web experiences, collaborating with cross-functional teams, and offering competitive compensation, remote options, and an inclusive work environment.
Senior Manager Analytics Engineering
Company: Typeform
Location: USA
Posted Dec 12, 2025
Typeform seeks a Manager or Senior Manager of Analytics Engineering to lead a team, shape data strategies, and drive growth through scalable solutions. The role offers transparency in compensation and opportunities to impact the company's data infrastructure.
Instructor Partnerships Manager
Company: Maven
Location: USA
Posted Dec 12, 2025
Maven is a rapidly growing edtech company offering high-impact professional courses with strong engagement metrics and a mission to reinvent postsecondary education. The role of Instructor Partnerships Manager involves acquiring and guiding creators, with competitive compensation and a collaborative remote culture.
Senior Product Manager - Brand Ads & Safety
Company: Reddit
Location: USA
Posted Dec 12, 2025
Reddit seeks a Product Manager to drive brand safety and innovation in ads, offering competitive pay, equity, and comprehensive benefits. The role involves shaping future advertising solutions with cross-functional teams and aligning with business growth goals.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Germany
Posted Dec 12, 2025
This remote position in Germany involves working on security automation and infrastructure for Grafana Cloud. Responsibilities include collaborating with teams, ensuring secure practices, and contributing to security reviews. The role offers growth opportunities and competitive compensation with RSUs.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Spain
Posted Dec 12, 2025
This job posting highlights a remote position based in Spain for a Platform InfraSec squad role focused on security automation and decision-making for Grafana Cloud. The role involves collaborating with engineers, working on distributed systems, and contributing to security reviews. It emphasizes growth opportunities, technical expertise in cloud security, and benefits like competitive compensation and RSUs. The company values collaboration, learning, and shared outcomes.
E-commerce Product Manager
Company: MrBeast
Location: USA
Posted Dec 12, 2025
The Ecommerce Product Manager role focuses on optimizing Shopify storefronts, enhancing conversion rates, and ensuring brand consistency through cross-functional collaboration and data-driven strategies.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Sweden
Posted Dec 12, 2025
This job description outlines a remote position in Sweden for a Platform InfraSec role focusing on security automation and tools. The role emphasizes collaboration, growth opportunities, and technical expertise in areas like CSP, Kubernetes, and Terraform. The company highlights shared ownership through RSUs and a supportive team environment.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: USA
Posted Dec 12, 2025
This remote role involves managing VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers growth opportunities in Product or RampD roles with competitive compensation and RSUs.
Practitioner Education Representative I
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 12, 2025
This job posting outlines a remote position for a Practitioner Education Representative at American Specialty Health, requiring outreach, compliance, and customer service responsibilities. The role involves educating practitioners, conducting surveys, and maintaining compliance with regulatory standards. Qualifications include a high school diploma, customer service experience, and proficiency in MS Office. The company emphasizes equal opportunity employment and provides remote work guidelines with specific technical requirements.
Financial Crimes Compliance Modeling & Analytics Manager
Company: Mercury
Location: USA
Posted Dec 12, 2025
Mercury focuses on building a secure finance stack for startups, emphasizing compliance and AML efforts. They seek a Modeling and Analytics Manager with expertise in FCC and data analytics, offering competitive salaries and benefits.