Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Gurgaon, IN
Posted Dec 12, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI solutions, and opportunities to drive innovation through strategic partnerships and technology platforms. It outlines role responsibilities, required skills, and career growth potential.
Software Developer - COBOL to Java Conversion
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description outlines a role as an IBM Application Architect focused on transforming businesses through hybrid cloud and AI solutions. The position involves technical leadership, project scoping, and modernizing legacy applications using IBM platforms. Required skills include Java development, cloud technologies, and CI/CD practices, with opportunities for impactful client collaboration.
Junior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 12, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful platform. It outlines role requirements, collaboration with teams, and the importance of technical expertise in containerization, networking, and automation tools.
Technical Support Representative-Hybrid Cloud Services
Company: IBM
Location: Kaohsiung, TW
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, problem-solving through ITSM tools, and opportunities for long-term growth. It highlights a supportive culture with emphasis on curiosity and creative solutions.
Site Reliability Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 12, 2025
This job description highlights opportunities for growth in IBM's cloud-native software solutions, emphasizing collaboration, innovation, and global career development. The role involves maintaining high-availability systems, working in agile environments, and collaborating with development teams to ensure product reliability.
Managing SuccessFactors Consultant - Learning
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for growth, and impactful work in hybrid cloud and AI. It highlights leadership roles, technical expertise in SAP, and a supportive culture focused on innovation and professional development.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. It outlines responsibilities across various industries and required technical skills, presenting a professional and forward-looking role.
Senior Backend Software Engineer
Company: The Zebra
Location: Remote
Posted Dec 11, 2025
The Zebra is seeking a Senior Software Engineer to join their inclusive, growth-oriented team in Austin. The role involves developing scalable solutions, collaborating with cross-functional teams, and contributing to innovative insurance comparison tools. The company emphasizes flexibility, professional development, and competitive benefits including equity, health coverage, and unlimited PTO.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Required skills involve Java, React, and cloud technologies like AWS.
QA Test Developer Intern
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 12, 2025
The text highlights IBM's innovative opportunities in AI-powered cloud-native solutions, quantum revolution, and hardware development. It emphasizes team collaboration, growth, and cutting-edge technology, portraying a positive and forward-thinking work environment.
Remote Technical Support
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.
Quality Engineer-Automation
Company: IBM
Location: Cairo, EG
Posted Dec 12, 2025
This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.