Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Staff Financial Analyst - Corporate Finance
Company: Mozilla
Location: Canada
Posted Dec 11, 2025
Mozilla's mission to improve the internet through open-source innovation is highlighted, with a job role emphasizing financial analysis and collaboration, offering competitive benefits and a supportive work environment.
Sr Principal Product Management
Company: Twilio
Location: USA
Posted Dec 11, 2025
This job posting seeks a Senior Principal Product Manager for Twilio's AI infrastructure team, outlining responsibilities in defining product strategy, collaborating with engineering teams, and driving AI capabilities. It details qualifications, compensation ranges, and benefits, emphasizing remote work and travel requirements.
Sr Product Manager - Opt-In Rewards
Company: Kraken
Location: Poland
Posted Dec 11, 2025
Kraken promotes its mission-driven approach to crypto innovation, emphasizing global adoption, financial freedom, and a diverse, skilled team. The company highlights its focus on security, education, and client support while seeking passionate candidates for roles in product strategy and rewards programs.
Director - Federal Sales
Company: Figma
Location: USA
Posted Dec 11, 2025
Figma seeks a Director Federal Sales to lead expansion into the public sector, requiring 15+ years in federal sales and management. The role involves strategy development, relationship building, and performance metrics. Benefits include competitive compensation, equity, and remote work options.
Manager - Security Operations & Engineering
Company: Daxko
Location: USA
Posted Dec 11, 2025
Daxko seeks a Security Operations Manager to lead security initiatives, with opportunities for growth and a comprehensive benefits package including remote work, flexible time off, and competitive compensation.
Senior Software Engineer - Frontend
Company: Tines
Location: Remote
Posted Dec 11, 2025
This role offers opportunities to shape technical direction and product development in a supportive, collaborative environment with a focus on impactful, sustainable work.
Senior Manager - Engineering
Company: Red Cell Partners
Location: USA
Posted Dec 11, 2025
Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.
SEO Lead
Company: Typeform
Location: UK
Posted Dec 11, 2025
Typeform, a successful form builder with 500 million annual responses, seeks an SEO Lead to drive organic growth and shape SEO strategy. The role involves executing technical SEO improvements, collaborating across teams, and ensuring SEO best practices across initiatives.
Web Engineer
Company: Hightouch
Location: North America
Posted Dec 11, 2025
Hightouch seeks a senior web engineer to shape their marketing website and product offerings. Responsibilities include designing projects, integrating CMS, and building a design system. The role offers a competitive salary of $170k-$220k and a structured interview process.
Full Stack Engineer
Company: Oddball
Location: USA
Posted Dec 11, 2025
Oddball seeks a Full Stack Engineer to build quality software for the federal space, emphasizing impact, growth, and clean code. The role offers remote work, competitive compensation, and benefits like a stipend, 401k match, and flexible PTO. The company promotes inclusivity and values collaboration across Agile teams.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Italy
Posted Dec 11, 2025
This job posting seeks an Enterprise Account Executive based in Italy with experience in infrastructure technology sales. Responsibilities include prospecting, managing sales pipelines, and articulating product value. Requirements emphasize communication skills, Salesforce expertise, and fluency in English and Italian.
Technical Lead
Company: Oddball
Location: USA
Posted Dec 11, 2025
Wilcore emphasizes building quality software for federal spaces, offering competitive compensation and remote work. The Technical Lead role involves guiding cross-functional teams, mentoring engineers, and ensuring scalable development practices. Benefits include a stipend, comprehensive benefits, and flexible PTO.