Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Staff Full Stack Software Engineer - Churn
Company: Dropbox
Location: Poland
Posted Dec 11, 2025
This job description outlines a Staff Full Stack Software Engineer role focused on international growth and churn reduction. The position requires 10+ years of experience in backend/frontend technologies, strong problem-solving skills, and collaboration across teams. It emphasizes scalable systems, AI-enabled products, and cross-functional partnership while mentioning potential oncall responsibilities.
Staff Software Engineer
Company: Bugcrowd
Location: Latin America
Posted Dec 11, 2025
This job description outlines a senior software engineering role requiring leadership, technical expertise, and mentorship. It details responsibilities such as system reliability, API development, and cross-team collaboration, along with qualifications like programming languages and cloud experience. The position emphasizes operational excellence and architectural vision.
Director of Strategic Partnerships
Company: Gravie
Location: USA
Posted Dec 11, 2025
Gravie seeks a Director of Strategic Partnerships to expand their healthcare solutions network. The role involves managing partner relationships, driving growth, and aligning with ICHRA/level-funded goals. The company offers competitive compensation, benefits, and a mission-driven environment.
User Risk Strategist
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing global economic challenges while collaborating with executives and strategic partners to drive sustainable growth through risk management and user trust initiatives.
Manager - Head of Risk Standards
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a leader to drive risk strategy and grow the company safely while protecting users and the financial ecosystem. The role involves setting standards, collaborating with cross-functional teams, and enabling innovation through risk-aware practices. Ideal candidates will have extensive experience in risk management, product policy, and cross-functional collaboration.
Staff Software Engineer - Build Stability
Company: Gusto, Inc.
Location: Canada
Posted Dec 11, 2025
This job description outlines a high-impact Software Engineer role focused on improving CI systems and developer productivity. The position requires 10+ years of experience and offers competitive compensation with stock equity. It emphasizes collaboration, AI integration, and building robust tools to enhance engineering workflows.
Account Executive - Product Sales, Optimized Checkout
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.
Lifecycle Marketing Manager
Company: Shippo
Location: USA
Posted Dec 11, 2025
Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: USA
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: Canada
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox focused on developing CompanyOS, an AI-native operating system. The position requires leading design initiatives, collaborating with cross-functional teams, and delivering intuitive user experiences. Key qualifications include 10+ years of product design experience, strong customer focus, and expertise in AI/ML technologies.
Training Enablement Manager
Company: GuidePoint Security
Location: USA
Posted Dec 11, 2025
This job description outlines the role of a Training Enablement Manager at GuidePoint Security LLC, detailing responsibilities such as managing learning management systems, vendor partnerships, and instructional design initiatives. It specifies requirements including a bachelor's degree, LMS management experience, and technical skills. The position emphasizes strategic leadership, continuous improvement, and collaboration across the organization.
Senior Product Manager - Goodnotes Text Editor
Company: Goodnotes
Location: Europe
Posted Dec 11, 2025
Goodnotes seeks a Senior Product Manager to lead the evolution of their typing experience, emphasizing innovation, collaboration, and user-centric design. The role involves strategic planning, cross-functional teamwork, and a focus on improving digital input systems.