Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer - Experience Fullstack
Company: IBM
Location: NO City, BR
Posted Dec 11, 2025
This text describes a career opportunity in IBM Consulting focusing on hybrid cloud and AI innovation, requiring technical expertise in Java, Spring Boot, and cloud technologies. It emphasizes collaboration, technical skills, and agile methodologies for client solutions.
Application Consultant-DevOps - OpenText APM Developer
Company: IBM
Location: NO City, BR
Posted Dec 11, 2025
The text describes a job role in IBM Consulting requiring expertise in OpenText APM, VuGen scripting, and cloud technologies. It outlines responsibilities like performance testing, monitoring, and collaboration with teams, while specifying technical requirements and preferred skills in observability tools and cloud ecosystems.
Application Developer-zOS
Company: IBM
Location: Hyderabad, IN
Posted Dec 11, 2025
The text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, technical expertise, and professional development opportunities. It outlines role responsibilities, required skills, and preferred qualifications for working with clients and technology platforms.
Transformation Advisor
Company: Guidehouse
Location: USA
Posted Dec 11, 2025
This job posting describes a Transformation Advisor role focused on guiding federal clients through IWMS modernization efforts. Responsibilities include developing strategic roadmaps, configuring systems, and ensuring compliance with security standards. The position requires 15 years of consulting experience and an active secret clearance, with competitive compensation ranging from $149,000 to $248,000. Benefits include comprehensive health insurance, retirement plans, and flexible work arrangements.
Consulting Senior Financial Analyst
Company: IBM
Location: Toronto, CA
Posted Dec 11, 2025
This job description outlines a Senior Financial Analyst role at IBM Canada Consulting, requiring financial analysis, communication skills, and leadership expertise. Key responsibilities include forecasting, contract analysis, and supporting business units. Required qualifications include a bachelor's degree and analytical skills.
Application Architect-Banking
Company: IBM
Location: Islamabad, PK
Posted Dec 11, 2025
This role involves designing banking applications and collaborating with stakeholders to enhance hybrid cloud and AI solutions, requiring expertise in core banking processes and cloud technologies.
SAP Data Analytics Application Architect
Company: IBM
Location: ABU DHABI, AE
Posted Dec 11, 2025
This text describes a job role in IBM Consulting requiring expertise in SAP technologies, data analytics, and client collaboration. It outlines responsibilities such as leading business development, project delivery, and technical implementation, along with educational and experiential qualifications.
Staff Backend Software Engineer (User Platform)
Company: Canva
Location: Australia
Posted Dec 11, 2025
This job description highlights opportunities to work on high-performance backend systems, collaborate with teams, and contribute to scalable solutions for enterprise and education users. It emphasizes innovation, growth, and impactful projects within a dynamic environment.
Estágio em Pré-Vendas de Mainframe
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 11, 2025
IBM seeks graduates with technical and interpersonal skills to collaborate on innovative solutions, emphasizing a supportive environment, career growth, and impactful client relationships.
Senior Salesforce Administrator
Company: labcorp
Location: USA
Posted Dec 11, 2025
Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.
Consultor SAP FI ACM (Advanced Credit Management)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation in hybrid cloud and AI.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for career growth through technical expertise and industry knowledge. It outlines required experience in SAP FICO implementations and preferred skills for complex projects.