Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Database Administrator-RDBMS
Company: IBM
Location: Pune, IN
Posted Dec 11, 2025
This job description outlines a role at IBM Consulting involving technical expertise in delivering solutions for public and private sector clients. Responsibilities include designing mobile applications, continuous improvement through agile frameworks, and implementing database technologies. Required skills focus on DB2, Linux, and database administration with expertise in performance tuning and troubleshooting.
Software Engineer - Backend
Company: IBM
Location: Austin, US
Posted Dec 11, 2025
This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.
Technical Lead Developer – Data Classification & Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description seeks a technical leader with expertise in mainframe systems and modern software development for data classification initiatives in the financial services industry. The role requires balancing technical leadership, compliance expertise, and secure architecture design for regulated projects, with emphasis on machine learning integration and security-by-design principles.
Consulting Account Executive, NYC/Philly
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.
OpenShift System Engineer (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
The text describes a System Engineer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and requirements for skills in Red Hat OpenShift, Kubernetes, and GitOps. It highlights opportunities for innovation and impact through strategic technology platforms.
Technical Support engineer - PLM QM
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
A career in IBM Consulting involves collaborating with global clients on hybrid cloud and AI projects, focusing on SAP HANA and Quality Management with technical expertise. The role emphasizes innovation, client impact, and working within strategic partner ecosystems to drive technological adoption.
Application Developer-Open Source
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities, required skills in SAP Hybris Commerce and Java, and the importance of delivering impactful solutions for clients.
FedRAMP Technical Services Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a role in IBM's FedRAMP Technical Services Department, focusing on technical change management, compliance with FedRAMP and NIST standards, cross-functional collaboration, and career growth opportunities within IBM's innovative environment.
Quality Engineer STUDENT CONVERSION
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 11, 2025
This job description highlights opportunities for professional growth, collaboration with global clients, and a supportive environment focused on innovation and technical expertise in IBM Consulting. The role emphasizes agile methodologies, career development, and impactful contributions to clients through cutting-edge technology.
Application Developer-RDBMS
Company: IBM
Location: Mumbai, IN
Posted Dec 11, 2025
This role involves working with clients globally to develop customized systems using IBM's technology. It requires expertise in database design and agile methods, offering opportunities for innovation and career growth.
Application Developer-ReactJS
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
The text describes a job candidate's technical expertise in JavaScript, ReactJS, and cloud platforms, highlighting skills in frontend development, testing, and deployment strategies. It emphasizes experience with tools like Mocha, Jest, and Docker, along with work in IBM's delivery centers for client projects.
Policy and Governance Strategy Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text outlines a job role at IBM Federal Consulting requiring expertise in policy analysis, legislative affairs, and DoD governance. It specifies educational qualifications, experience in federal legislative processes, and clearance requirements for the position.