Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Accounting Technologist
Company: IBM
Location: BUENOS AIRES, AR
Posted Dec 11, 2025
This job description seeks an Accounting Technologist with experience in data management, analysis, and visualization tools. The role involves transforming financial data, ensuring quality, and collaborating with stakeholders to deliver data-driven solutions. Required skills include SQL proficiency, scripting languages, and strong analytical abilities.
System Service Representative
Company: IBM
Location: Tallinn, EE
Posted Dec 11, 2025
The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.
Procurement Sourcing Professional - Brasil
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 11, 2025
The text describes a job opening for a Strategic Sourcing Professional in Latin America, outlining responsibilities such as developing procurement strategies, managing supplier relationships, and collaborating with cross-functional teams. It specifies required qualifications including language proficiency, educational background, and experience in procurement processes.
Software Developer Intern 2026 (6 - 9 months)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
IBM Ireland is seeking innovative developers to shape the future of AI and cloud technology through impactful projects. The role offers collaboration with industry leaders, endless growth opportunities, and a dynamic environment for career advancement. Applicants will contribute to cutting-edge solutions while fostering creativity and technical excellence in a global tech ecosystem.
OpenSearch Engineer
Company: IBM
Location: San Jose, US
Posted Dec 11, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration with open-source projects and career growth. The role involves developing features for DataStax AI PaaS, integrating technologies like OpenSearch and Cassandra, and contributing to community-driven projects.
Quality Engineer-FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a Full Stack Tester role with responsibilities spanning test strategy development, automation, collaboration with cross-functional teams, and technical requirements including tools like Jira, Selenium, and CI/CD pipelines. It emphasizes both functional and non-functional testing across frontend/backend layers.
Business Development Executive - Oracle
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description outlines a Business Development Leader role at IBM, focusing on identifying business opportunities, collaborating with Oracle, and driving revenue growth through strategic initiatives. The position requires skills in sales, technology, and relationship management, with travel involved.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 11, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, strategic SAP solutions, and opportunities for skill development. It outlines requirements for experience in SAP FICO implementations and emphasizes the impact of the role on client success.
2026 Intern – UI/UX Design
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This internship offers a unique opportunity to work at IBM's Marketing Communications team, focusing on UIUX design for the IBM.com platform. The role involves collaborative projects, mentorship, and exposure to hybrid cloud and AI innovations. Candidates must be available for specific dates and have relevant design skills.
Consultor SAP FI AFC (Advanced Financial Closing)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
The text describes a SAP AFC consultant role involving process design, configuration of SAP HANA solutions, and integration with financial systems. It outlines required expertise in AFC configuration, governance frameworks, and client workshops, while emphasizing technical and industry knowledge.
Application Developer-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 11, 2025
This text describes a consulting role at IBM focusing on client collaboration, technical innovation, and expertise in hybrid cloud and AI solutions. It outlines responsibilities involving mobile solution design, automation, and agile development, along with required and preferred technical skills in Ansible, scripting, and cloud technologies.
Thermal Lab Tech Apprentice
Company: IBM
Location: HOPEWELL JUNCTION, US
Posted Dec 11, 2025
The text describes an IBM apprenticeship program offering hands-on experience, mentorship, and career growth opportunities. It emphasizes learning, innovation, and professional development through structured training and collaboration with experienced engineers.