Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Dev FullStack
Company: IBM
Location: NO City, BR
Posted Dec 10, 2025
This job description outlines requirements for a developer role involving full-stack application development, clean code practices, collaboration in agile teams, and working within IBM's delivery centers. It specifies needed education and technical expertise in programming languages like JavaScript, TypeScript, and Angular.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 10, 2025
This job description outlines a role in IBM Consulting focused on integrating packaged technology solutions for clients, with emphasis on SAP implementation and quality management processes. The position requires expertise in SAP HANA, cross-module integration, and business process understanding, along with educational qualifications ranging from a bachelor's to master's degree.
Event Streams Site Reliability Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 10, 2025
The text describes a Site Reliability Engineer role at IBM's Cloud PaaS team in Dublin, highlighting opportunities to work on cutting-edge cloud infrastructure, leadership in cloud technology, and collaboration with industry experts. It emphasizes required skills in Kubernetes, Kafka, Terraform, and DevOps tools, while showcasing IBM's commitment to innovation and global-scale solutions.
Estágio em Tributos Indiretos
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This internship at IBM Consulting offers career growth through client collaboration, skill development, and diverse responsibilities like research and analysis in a supportive environment.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity at IBM Consulting, highlighting collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-industry projects. It emphasizes strategic SAP solutions, customer success, and career development in a dynamic environment.
人事/Human Resource Professional
Company: IBM
Location: Tokyo, JP
Posted Dec 10, 2025
The text describes a career in IBM HR focused on fostering trust, employee engagement, and workplace growth. It highlights collaboration with global teams, professional development opportunities, and a culture of innovation and inclusion. Roles involve supporting organizational growth, managing HR operations, and participating in transformation projects.
RHPAM BAMOE CP4BA Delivery Consultant
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role offers career growth and collaboration opportunities, focusing on delivering world-class solutions and positive impact through technical expertise and client partnerships.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation. Responsibilities include data analysis, predictive modeling, and collaboration in Agile teams using tools like Python and Spark. Required skills include Azure Databricks, SQL, and ETL tools.
Data Engineer-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 10, 2025
This job description outlines a Big Data Engineer role at IBM Consulting, involving development of data solutions, infrastructure management, and collaboration with data scientists. It lists required skills in Hadoop, Spark, Python, and cloud technologies, along with preferred qualifications like DevOps experience and advanced degrees.
Manager, HashiCorp Security Governance, Risk, and Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description highlights a Security GRC Manager role at IBM, emphasizing opportunities to lead a high-performing team, contribute to cloud-native solutions, and ensure compliance with security frameworks. The position requires expertise in GRC operations, people management, and familiarity with certifications like SOC 2 and ISO 27001.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 10, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful software development. It highlights roles in designing scalable solutions and working within IBM's ecosystem.
SWE: Toward Autonomous Data Management with AI Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
IBM Research offers an internship focused on developing autonomous data management systems using AI and large language models. The role involves working with foundation models, knowledge graphs, and generative AI tools for DataOps. Ideal for students in computer science with experience in AI, programming, and data systems, the opportunity emphasizes innovation and real-world impact in a collaborative environment.