Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
OpenSearch Engineer
Company: IBM
Location: San Jose, US
Posted Dec 10, 2025
This job description highlights IBM's commitment to innovation in AI-powered cloud-native solutions, emphasizing opportunities for growth, collaboration with open-source projects, and expertise in software engineering. The role involves developing features for DataStax AI PaaS and contributing to OpenSearch projects, requiring strong technical skills in Java, distributed systems, and cloud technologies.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines role responsibilities, required skills in Java and microservices, and the importance of strategic partnerships for client impact.
Package Consultant-SAP FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI initiatives, requiring technical expertise in SAP systems and collaboration with global clients. Responsibilities include system configuration, defect resolution, and testing, with qualifications emphasizing SAP S4HANA experience and technical consulting skills.
Software Engineer II - HashiCorp Terraform
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.
Application Developer-Oracle Cloud Reports
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 10, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise. The role requires skills in Oracle Cloud reporting and problem-solving, with a culture emphasizing growth and creativity.
Software Strategy and M&A Summer Intern - New York, NY
Company: IBM
Location: New York, US
Posted Dec 10, 2025
The Software Strategy and MampA intern will support growth initiatives, develop strategies, and collaborate with cross-functional teams. Key skills include data analysis, communication, and teamwork. The position is located in New York or Cambridge with mentorship opportunities.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This role involves collaborating with global clients to solve complex business challenges using IBM's technologies, requiring expertise in Oracle Cloud and project management skills.
Application Developer-Azure Cloud Modernization
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This text describes a GenAI Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and the opportunity to design cutting-edge solutions using Azure AI and Foundry platforms. It outlines responsibilities, required skills, and preferred experiences for the position.
QA/Test Developer
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
Turbonomic positions itself as a leading Application Resource Management company with proven scalable solutions. The job requires designing QA methodologies, automated testing, and cloud computing expertise, emphasizing product quality and Agile practices.
SAP ABAP Developer (HANA)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP HANA development. It outlines role responsibilities, required skills, and professional growth opportunities within IBM's ecosystem.
Professional Services Sales Consultant (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a career opportunity at IBM Software focusing on innovation, team collaboration, and professional growth. The role emphasizes transforming customer challenges into industry-leading solutions, with a strong emphasis on cloud-native AI technologies and global career opportunities. Responsibilities include sales pipeline management, customer engagement, and solution architecture, requiring expertise in technology sales and cross-functional collaboration.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Hyderabad, IN
Posted Dec 10, 2025
The text describes a consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and innovation in delivering solutions. It outlines responsibilities such as developing user-centric solutions, managing risks, and ensuring timely delivery. Required qualifications include experience with Oracle technologies and cloud implementations, while preferred skills involve advanced technical training and integration expertise.