Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior SAP PO/PI Integration Developer
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
This job posting highlights a Senior SAP POPI Integration Developer role at IBM Client Innovation Center, emphasizing opportunities to work on complex integrations, collaborate with experts, and contribute to innovative solutions. The position offers professional growth, technical expertise, and a supportive work environment with benefits like training, mentorship, and global networking opportunities.
Java Application Architect – Legacy Modernization
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role as an IBM Application Architect focused on transforming businesses through technical leadership and solving complex problems using advanced technologies. The position requires expertise in Java development, cloud technologies, and collaboration with clients and stakeholders.
Consultant(e) Stagiaire - Strategie et Transformation - IBM France - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 09, 2025
This text promotes an internship opportunity at IBM Consulting, highlighting career growth, innovative technologies, and professional development. It emphasizes collaborative projects, strategic transformation, and access to IBM's resources, while outlining requirements for candidates with technical expertise and bilingual skills.
Consultant-SAP HANA CFIN
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and the impact of implementing innovative technologies. It outlines responsibilities involving system configuration, business process analysis, and solution delivery, while highlighting required skills in financial accounting integration and technical configurations.
Senior SAP ABAP Developer
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
IBM seeks a Senior SAP ABAP Developer to design and develop solutions using SAP HANA, offering growth opportunities and a collaborative environment with global networking and professional development.
Application Developer-Oracle Cloud Integration
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring technical expertise in Oracle databases and APIs. It emphasizes career growth and innovation in a collaborative environment.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This text promotes an IBM product management internship opportunity emphasizing collaboration, innovation, and growth. It highlights roles in cross-functional teamwork, process optimization, and impactful project contributions while outlining educational and experiential requirements.
Delivery Consultant EPH (Full time)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a role at IBM's Expert Labs Global Delivery Center focusing on collaborative problem-solving using AI and automation. It emphasizes technical expertise, adaptability in dynamic environments, and the importance of client-centric solutions with a balance of courage, pragmatism, and technical skills.
Network Deployment Engineer
Company: IBM
Location: Williston, US
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud/AI innovation, and professional growth through technical expertise and creative problem-solving in network infrastructure deployments.
Business Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job posting seeks a detail-oriented Business Analyst with 3.5+ years of experience in process mapping, documentation, and cross-functional collaboration. Key requirements include proficiency in Jira/ServiceNow, Agile methodologies, and data visualization tools like Power BI/Tableau. The role emphasizes analytical skills, communication, and project execution in a team-oriented environment.
Application Developer-JD Edwards
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. It outlines responsibilities including software development, system administration, and continuous learning, along with required education and technical expertise. The role highlights opportunities for innovation and impact through IBM's technology platforms and partner ecosystem.
DevOps Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers a supportive environment with career growth, training, and innovative projects. The role involves DevOps expertise, collaboration with clients, and a focus on continuous learning and security practices.