Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
DevOps Engineer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
IBM seeks a DevOps engineer to lead innovative projects, offering competitive salaries, global opportunities, and professional growth. The role involves cloud solutions and collaboration with clients.
Support Engineer
Company: IBM
Location: Noida, IN
Posted Dec 09, 2025
This text promotes an IBM Software career role emphasizing innovation, team collaboration, and professional growth opportunities. It highlights contributions to cloud-native solutions, customer support responsibilities, and required technical expertise for a Support Engineering position with IBM and HashiCorp.
Senior Solution Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a senior role requiring expertise in PLM and Digital Engineering, emphasizing collaboration, technical leadership, and innovative solutions for complex business challenges. The position involves mentoring teams, defining architectural solutions, and driving digital transformation initiatives with a focus on efficiency and strategic impact.
Industry Consultant-Life Sciences
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, client collaboration, and project management responsibilities. It specifies educational requirements, industry experience, and skills needed for insurance-related solutions and system impact analysis.
Senior Manager - Employee Data Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders. The role requires expertise in process improvement and transformation while fostering a culture of learning and empathy.
PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves working with global clients to drive digital transformation using agile methods and AI. Responsibilities include managing accounts receivable and ensuring SLA compliance. Required skills include a bachelor's degree, 6+ years of experience, and proficiency in ERP software. The position emphasizes collaboration, innovation, and career growth opportunities.
General Accounting Professionals
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines the role of a General Ledger Accountant at IBM, including responsibilities like financial record management, reconciliation, and intercompany processing, along with required skills and qualifications.
Payroll Project Manager
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This role involves creating sustainable project plans for payroll implementations, managing resources, ensuring project goals and timelines are met, and maintaining transparent communication with stakeholders. It requires experience in project management, organizational skills, and a customer-focused approach.
Software Engineer Ruby on Rails (3scale)
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a Software Developer role at IBM, emphasizing opportunities to contribute to API Management development and work with technologies like Docker, OpenShift, and Ruby on Rails. The position requires expertise in software development, testing, and automation, along with collaborative skills in cloud-native and distributed systems environments.
User Researcher - Public Sector
Company: IBM
Location: London, GB
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive culture, and diverse benefits including training, flexible working, and innovation-focused environments. The role emphasizes collaboration, user research, and professional development in a dynamic industry setting.
Junior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and professional growth through technical expertise and Agile methodologies. It emphasizes opportunities to work with cutting-edge technologies and contribute to impactful solutions.
Project Manager - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and project leadership. It highlights required skills like Japanese fluency and emphasizes working with strategic partners and technology platforms to drive client impact.