Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Engineer - HashiCorp Cloud Platform
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
Join IBM's Infrastructure Cloud team to innovate in cloud-native solutions, collaborate on scalable systems, and drive customer-focused projects with a strong emphasis on security and observability.
Application Developer-Oracle eBS
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and career growth opportunities. It highlights responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements such as Oracle ERP Cloud expertise and Cloud Certification.
Payments Platform Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves leading digital transformation with advanced technologies like cloud, AI, and quantum computing to design scalable, secure payment platforms, ensuring compliance and operational excellence.
Team Leader - Package Specialist SCM SD
Company: IBM
Location: Napoli, IT
Posted Dec 09, 2025
This job description highlights opportunities to work in IBM's innovation centers, collaborate with industry experts, and drive technological innovation. The role emphasizes professional growth, technical expertise in SAP SD, and contributions to hybrid cloud and AI advancements for prominent clients.
Entry Level Hardware Developer Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job description emphasizes innovation, collaboration, and problem-solving in cutting-edge tech. It highlights roles in hardware development, required skills in engineering and programming, and a positive outlook on career growth.
Full-stack Developer / Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM Cloud seeks a full-stack developer to build and improve documentation tools, collaborating with teams on scalable systems. The role requires expertise in React, Node.js, and cloud security, with a focus on innovation and collaboration.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in specific software development areas.
GUI/API Software Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM Storage solutions are trusted data platforms seeking a talented Test Developer to join their team in creating innovative storage systems. The role involves designing frontend applications, collaborating with security teams, and ensuring high standards of usability and security. Required skills include React, Node.js, Java, and RESTful APIs, with preferences for GUI automation and Linux scripting.
Infrastructure Specialist - Platform Engineering Services
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job posting seeks a Senior System Support Analyst in Ottawa with 10 years of IMIT experience, Secret clearance, and expertise in Citrix XenApp, HL7 protocols, and security architectures. The role involves managing CFHIS solutions, troubleshooting systems, and collaborating in fast-paced environments with strict educational and technical requirements.
Mid Android Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical development. Responsibilities include coding, testing, and adopting new technologies, with requirements emphasizing Kotlin, Agile, and team collaboration.
Backend Developer/ DevOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM offers career opportunities in cloud-native development, focusing on AI-powered solutions. The role requires expertise in cloud infrastructure, APIs, and containerization, with a preference for advanced degrees and experience in Kubernetes and DevOps tools.
Delivery Consultant with IBM Verify CIAM skills
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role offers career growth and collaboration in IBM's Technology Expert Labs, focusing on solving client challenges and delivering world-class solutions. It emphasizes technical expertise, innovation, and a supportive culture with opportunities for professional development.