Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Salesforce Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting involving technical expertise, innovation, and career growth opportunities. It emphasizes collaboration with clients, hybrid cloud and AI projects, and professional development through training programs.
Entry Level Technical Content Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.
Data Engineer-Data Warehouse
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 09, 2025
This job description outlines a Software Developer role at IBM Consulting, emphasizing work in innovation centers with technical expertise, collaboration with diverse teams, and responsibilities involving data analysis, predictive modeling, and Agile methodologies. It highlights required skills in database management and preferred qualifications like teamwork and communication abilities.
HPC Infrastructure Specialist Linux
Company: IBM
Location: TIMISOARA, RO
Posted Dec 09, 2025
The text describes a job opening for an Infrastructure Specialist requiring Ansible and Linux skills, highlighting responsibilities like automation development, collaboration, and continuous improvement. It outlines qualifications, preferred education, and experience in infrastructure development.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Intern 2026: Quantum Computing Applications Research
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a job role at IBM Research focused on quantum computing, requiring expertise in quantum algorithms, classical benchmarking, and compiler optimizations. It outlines educational qualifications, technical skills in programming languages like Python and Rust, and experience with quantum frameworks such as Qiskit. The role emphasizes innovation in quantum hardware and software development for real-world applications.
Senior Developer - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a job role at IBM's Client Innovation Center, emphasizing technical expertise, innovation opportunities, and responsibilities involving solution development and system implementation. It highlights required skills in Java, Angular, cloud technologies, and collaboration in agile teams, while promoting diversity and inclusion in the workplace.
EMEA Recruiter
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
IBM emphasizes innovation and collaboration in recruitment. Recruiters manage end-to-end hiring, collaborate with managers, and ensure talent aligns with organizational goals. The role requires experience in tech hiring and strong communication skills.
Oracle Cloud Core HR/Comp Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in Oracle Cloud HCM consulting, requiring expertise in configuration, collaboration with clients, and technical leadership. It emphasizes problem-solving, process improvement, and teamwork in a fast-paced environment.
Payroll Practitioner (Japanese Speaker)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a senior consulting role at IBM focusing on innovation, technical expertise, and collaboration with clients. It highlights responsibilities involving process improvement, technical support, and leadership in solving complex business challenges. Requirements include Japanese language proficiency, ERP systems experience, and strong analytical skills.
Consultor(a) SAP EWM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a SAP Consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and responsibilities in SAP EWM AMS support. It details required skills, educational background, and global teamwork expectations.
Application Architect - IBM Technology
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. The position requires expertise in modern data platforms, architectural leadership, and compliance with regulatory standards, while promoting a culture of continuous learning and impactful problem-solving.