Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data processing systems development, collaboration with cross-functional teams, and expertise in technologies like Python, Apache Spark, and cloud platforms. It specifies educational requirements, technical skills, and salary range for the position.
SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions, emphasizing innovation, professional growth, and impactful projects within IBM's ecosystem.
Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 09, 2025
This role involves collaborating with clients on system testing and innovation, offering growth opportunities in a supportive environment with emphasis on technical expertise and remote collaboration.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the role's focus on technical expertise, client relationships, and problem-solving through IBM's technology platforms.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on innovation, client collaboration, and career growth. It emphasizes working with global clients on hybrid cloud and AI solutions, supported by IBM's technology ecosystem. The role requires technical expertise in biometrics, endpoint management, and scripting, with opportunities for professional development.
Package Consultant-SAP SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a senior SAP Consultant role at IBM Consulting, focusing on delivering technical expertise and innovative solutions to clients. Responsibilities include strategic SAP solution design, comprehensive delivery, and collaboration with clients. Requirements include extensive SAP experience, specific technical skills, and educational qualifications.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, innovation in hybrid cloud and AI, and working within strategic delivery centers. It highlights opportunities to drive technological adoption and emphasizes required expertise in SAP HANA and technical skills development.
Werkstudent - IT Security / SAP Security (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in a global consulting organization's Security Leadership Team, offering strategic and administrative support, career advancement opportunities, and collaboration in innovative projects across public and private sectors. It emphasizes technical expertise, consulting experience, and bilingual proficiency.
Delivery Consultant for Infrastructure Automation and FinOps
Company: IBM
Location: Ljubljana, SI
Posted Dec 09, 2025
This text promotes a career opportunity at IBM Technology Expert Labs, emphasizing collaborative innovation, professional growth, and impactful problem-solving through infrastructure automation and DevOps expertise. It highlights a supportive learning culture, technical development, and contributions to clients' business success.
Software Developer - L3 Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a role requiring advanced technical expertise in software development and support, with responsibilities including troubleshooting complex issues, collaborating with cross-functional teams, and mentoring junior engineers. The position emphasizes strong analytical skills, proficiency in specific technologies, and experience with Agile methodologies.
Package Consultant-Oracle SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovative problem-solving, and career growth opportunities. It outlines responsibilities, required expertise in Oracle technologies, and preferred qualifications for success in the position.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in performance testing tools and emphasizing collaboration, growth opportunities, and strategic partnerships.