Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.
Process Delivery Specialist
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It highlights responsibilities like master data management, adherence to regulations, and required skills such as accounting software proficiency and attention to detail.
Subk-C Backup Administrator
Company: IBM
Location: Hampton, US
Posted Dec 09, 2025
This job description outlines a Veritas NetBackup Administrator role requiring expertise in backup environments, ITIL practices, and DoD clearance. Responsibilities include managing complex systems, troubleshooting, and maintaining compliance, with emphasis on high availability and disaster recovery.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, emphasizing collaboration in innovation centers, technical expertise in data processing, and use of advanced tools like Spark and Hadoop. The position requires teamwork, communication skills, and experience with ETL tools and programming languages.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovative projects, career growth opportunities, and expertise in SAP technologies. It highlights the potential for skill development and impactful work across industries.
Software Development Manager – Distributed Systems (Cloud Database)
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
Astra Serverless seeks a Software Development Manager to lead the design and development of distributed database systems. The role involves tackling challenges in scalability and reliability while contributing to the future of cloud-native databases.
Java Full Stack developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.
D365 Technical Consultant with PowerPlatform experience
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on Microsoft solutions, emphasizing collaboration, innovation, and growth opportunities. Required skills include expertise in Microsoft technologies and Agile methodologies.
Entry Level Product Manager: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text outlines the role of a Product Manager in AI and data-centric offerings, emphasizing collaboration across teams, ethical AI practices, and data-driven strategies to deliver innovative solutions. It highlights required skills in agile methodologies, product analytics, and cross-functional stakeholder alignment.
BPOプロジェクトチームリーダー（経理財務）
Company: IBM
Location: Naha, JP
Posted Dec 09, 2025
This job description outlines financial and administrative support roles with opportunities for teamwork, management growth, and cross-cultural experience. The position involves systematic tasks like accounting processing, Excel-based reporting, and workflow system management, with structured schedules and collaborative environments.
Intern 2026: IBM Quantum Sales and Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Research focused on Quantum Computing, highlighting responsibilities like client engagement, sales support, and technical communication. It emphasizes IBM's innovation-driven culture, required skills in communication and technology, and the transformative potential of quantum computing. The role combines technical expertise with business acumen, offering growth in a cutting-edge field.
Cloud Platform Software Engineer - OpenSearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes IBM's software career opportunities, highlighting innovation in AI-powered cloud-native solutions, collaborative environments, and professional growth. It outlines roles involving cloud infrastructure, open-source projects, and technical expertise in Kubernetes and distributed systems.