Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technical Support Intern - Hardware and Software Products
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on designing a world-class cloud platform with sovereign AI capabilities. The position requires expertise in cloud computing, software development, and collaboration on complex systems while emphasizing innovation and problem-solving in a multicloud environment.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in software development. The position highlights opportunities for impactful problem-solving, strategic stakeholder engagement, and working with cutting-edge technologies.
SAP Concur Reporting Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves data analysis and Concur implementation for client collaboration, requiring technical expertise and compliance knowledge.
Senior Labor Lawyer
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, hybrid cloud innovation, and technical expertise. It outlines responsibilities like solution development, Agile methodology, and Oracle Cloud implementation, emphasizing career growth and impactful client outcomes.
Lead FullStack Developer - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting describes a Lead Developer role at IBM's Client Innovation Center, requiring expertise in Java, microservices, and cloud technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and emphasis on diversity and inclusion.
Agent Analytics & AI Insights- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an exciting summer internship opportunity at IBM Research, highlighting innovative work in AI agent development. It emphasizes collaboration with leading researchers, cutting-edge projects, and the potential to make significant impacts in AI and intelligent systems. The role involves research, experimentation, and collaboration in a rapidly growing field.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role with opportunities for growth, client relationship development, and technical expertise expansion. The position involves remote support, collaboration with teams, and working with IBM storage products, offering visibility across multiple organizational levels.
Sr. Software Developer AI Center of Excellence
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting highlights a role in developing AI-based cloud services with opportunities for innovation, collaboration, and professional growth. The position requires expertise in AI, cloud technologies, and agile development while emphasizing safety, velocity, and technical leadership.