Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves processing accounts receivable, working with innovative companies, and leveraging technology platforms. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive environment.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation, focusing on data analysis, predictive modeling, and collaboration with diverse teams using tools like Python and Spark.
Application Arhictect
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description outlines a Cloud Application Architect role at IBM Consulting, emphasizing collaboration with global clients, designing scalable cloud solutions, and leading technology selection. It highlights required qualifications including a bachelor's degree, 7+ years of experience, and expertise in cloud platforms like AWS and Azure.
Senior Workday Integrations Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to deliver Workday solutions, requiring expertise in integrations and technologies. It offers opportunities for growth and collaboration across industries.
Analyst - Risk and Compliance (Chinese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
This job description outlines the role of a Risk and Compliance Analyst, emphasizing responsibilities such as risk assessment, compliance data management, and reporting. It lists required qualifications, technical skills, and language proficiencies needed for the position.
Senior SAP Consultant – Credit Management & TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, leadership opportunities, and career growth through innovative solutions and industry expertise.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role as an IBM Consulting Cognos TM1 Developer requiring expertise in ETL processes, Python development, and integration of data pipelines. The position emphasizes collaboration with cross-functional teams and proficiency in Agile methodologies, with qualifications including 8+ years of experience and strong SQL skills.
BW Analytics Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Package Consultant role at IBM requiring expertise in SAP solutions, leadership skills, and technical knowledge. It outlines responsibilities such as business development, project delivery, and client workshops, along with educational and certification requirements.
Technology Lifecycle Support - Brand Sales Specialist - Open Market
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description outlines the role of an IBM Brand Sales Specialist, emphasizing client relationship development, technology strategy, and solution design. The position requires expertise in IBM's TLS portfolio, technical sales skills, and collaboration across teams to drive business growth and deliver value to clients.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on ITSM development and client collaboration. The role involves enhancing ITSM modules, designing workflows, and integrating systems with external tools. Required skills include experience with JIRA, SQL, and programming languages, while the company emphasizes strategic partnerships and technology platforms to drive client impact.
AECC - Virtualization Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Virtualization Engineer role supporting the Army Edge Computing Capability project, involving VMware suite deployment, Infrastructure as Code, and cybersecurity expertise. The position requires in-person work in Radford VA and emphasizes collaboration, innovation, and career growth within IBM Consulting's ecosystem.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a role in financial planning and analysis with opportunities for career growth, collaboration with clients, and leveraging technology for impactful solutions. The position emphasizes data-driven insights, process improvement, and working in a supportive environment with development opportunities.