Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP MM Team Leader
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and career growth through technical expertise and leadership roles. It highlights the impact of SAP MM solutions and the importance of curiosity and continuous learning in the role.
Salesforce Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and technical expertise in hybrid cloud and AI solutions. It highlights the importance of curiosity, innovation, and proficiency in Salesforce and Japanese language skills.
Manager - Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a managerial role in IBM Consulting focused on customer relationship management, digital transformation, and global collaboration. It emphasizes career growth, innovative problem-solving, and strategic leadership in finance and administration.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring technical expertise in Java, AWS, and microservices. Responsibilities include feature development, stakeholder collaboration, and continuous learning.
Apptio Marketing Development Representative
Company: IBM
Location: London, GB
Posted Dec 09, 2025
The text describes a sales role at Apptio, highlighting opportunities for career growth, enterprise software sales, and collaboration with cross-functional teams. It emphasizes skills in prospecting, CRM usage, and delivering value-added insights while working in a dynamic, fast-growing environment.
Senior Managing Consultant - Finance Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Senior Managing Consultant with expertise in finance transformation, requiring leadership in digital solutions and client engagement. The role emphasizes strategic execution, cross-functional collaboration, and mentoring junior colleagues to drive sustainable outcomes in finance operations.
Spanish Speaking - Recruitment Coordinator
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a Spanish-speaking Recruitment Coordinator role with responsibilities including interview coordination, offer management, background checks, and onboarding. It specifies language proficiency requirements, experience in recruitment administration, and work location preferences.
Application Architect-Oracle Cloud Applications
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves software development, stakeholder collaboration, and expertise in Oracle Database Integrator and API integration. Responsibilities include feature development, issue resolution, and technology implementation for hybridcloud and AI initiatives.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers focusing on ARAS PLM implementation, requiring technical expertise in PLM applications, SQL databases, and development practices. It specifies educational qualifications, preferred experience with ARAS customization, and interpersonal skills for team collaboration.
SAP S/4HANA Defense & Security Delivery Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It outlines responsibilities as a Delivery Lead, required expertise in SAP solutions, and preferred skills like multilingual communication and cross-timezone teamwork.
Designer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Design Intern role involving collaboration with multidisciplinary teams, creating enterprise software experiences, and contributing to real-world projects. It specifies required education, technical skills, and preferred experiences while emphasizing user-centered design principles and accessibility standards.
Managing Consultant - SAP S/4HANA FI/CO (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in HybridCloud and AI, career development opportunities, and collaborative projects with global clients. It emphasizes technical expertise in SAP S4HANA and leadership in implementation projects.