Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in Oracle Cloud and HCM projects, with a focus on collaboration and technical excellence.
Z Infrastructure Solutions Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This internship offers an exciting opportunity to work with IBM Z technologies and gain experience in enterprise systems and cloud transformation. The role involves collaborating with mentors and clients to design innovative solutions, while also learning about hybrid cloud strategies and emerging technologies.
SAP S/4HANA Order to Cash(OTC) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP S4HANA OTC Lead role at IBM Consulting, emphasizing collaboration with global clients, leadership in hybrid cloud and AI initiatives, and expertise in cross-functional integration. It highlights the importance of strategic partnerships, technical proficiency, and delivering scalable solutions for innovative enterprises.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role with responsibilities including hardware/software support, client coordination, and system maintenance. Requirements include a high school diploma, background verification, and flexible scheduling for occasional overtime.
Scientifique en modélisation thermomécanique et en science des matériaux appliquée à la microélectronique
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility offers high-tech manufacturing, emphasizing innovation and employee development. The role involves developing microelectronics, with benefits like competitive pay, flexible hours, and a safe work environment. Qualifications include a bachelor's degree and experience in materials science and FEA modeling.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role in IBM Consulting focused on digital transformation, customer service, and technical expertise. It emphasizes collaboration with industry leaders, innovative solutions, and professional growth opportunities within a supportive environment.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI initiatives, requiring expertise in SAP MDG implementations and data management. The position emphasizes collaboration, innovation, and technical skills in areas like data migration and master data governance.
SAP Business Data Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI initiatives, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for experience with data modeling and cloud adoption projects.
Senior Engineer - HashiCorp Core Data/Infragraph
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on cloud-native solutions, collaborate with cross-functional teams, and contribute to innovative infrastructure systems. It emphasizes technical expertise, career growth, and impactful customer outcomes.
[AI Infrastructure/Platform Research] Research Tokyo Student Intern（TRL)
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
IBM Research is hiring interns to innovate compiler and runtime techniques for AI accelerators, focusing on high-performance, sustainable, and secure distributed AI infrastructure. The role involves research in areas like Kubernetes, OpenShift, and Confidential Computing, with a duration of 3-6 months at the IBM Hakozaki Office.
Pre-sales Engineer, Data Integration
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This job description outlines a Presales Consultant role at IBM, focusing on technical sales, client relationships, and expertise in data integration and cloud technologies. It highlights the importance of technical skills, communication, and collaboration with partners and sales teams.
Software Developer Co-Op 2026 Austin
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job posting outlines a Software Developer CoOp role with responsibilities including Agile development, UI design, and collaboration with teams. It lists required education, technical skills, and preferred experiences such as cloud platforms and automation tools.