Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Integration Java Developer
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.
Software Developer Intern (16 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM Developer Skills Network offers a 16-month internship with opportunities to work on large-scale systems, learn cutting-edge technologies, and contribute to global projects. The role emphasizes innovation, technical writing, and software development with a supportive environment and career growth potential.
SAP Data Lead
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting with opportunities for longterm client collaboration, career growth, and impactful work on hybrid cloud and AI projects. The role requires expertise in SAP HANA MDG and offers professional development in a supportive environment.
Full Stack Software Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description seeks a Senior Software Engineer with expertise in Zero Trust security, DNS, and cloud-native development. The role involves designing secure systems using Python, Go, and React, with collaboration on innovative projects integrating security protocols and distributed systems. Required skills include experience with Docker, microservices, and security-centric infrastructure, while preferred qualifications involve Zero Trust networking and compliance frameworks.
Senior Data Scientist-Artificial Intelligence
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on AI and healthcare innovation, emphasizing collaboration with global clients, developing AI models for healthcare applications, and working with cross-functional teams. It outlines required expertise in machine learning, data analysis, and cloud platforms, while offering flexibility to work from anywhere in the US.
IBM X-Force - Senior Incident Response Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Security Consultant role at IBM, emphasizing expertise in incident response, cybersecurity, and technical skills. It outlines responsibilities, required qualifications, and tools used in the position.
Client Service Manager
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.
LLM/NLP & Generalist AI Agents- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research is advancing AI agents like CUGA, which excel in complex tasks. They seek interns to innovate and experiment with AI frameworks, requiring expertise in LLMs and NLP.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and impactful data engineering roles. It emphasizes working with industry visionaries, leveraging robust technology platforms, and contributing to strategic business process improvements through BPM expertise.
デザインアンドコンストラクション（D&C)・プログラムマネージャー
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.
[IBM Japan:iX] UI/UX Designer・Design Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.
Data Migration Technical Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, supportive work environments, and diverse benefits including training programs, flexible working arrangements, and professional development. The role emphasizes innovation, collaboration, and technical expertise in Oracle eBS solutions.