Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technical Consultant-Cloud Security Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role as an Application Security Consultant at IBM Consulting, involving software development, security expertise, and compliance requirements. The position requires a bachelor's degree and experience in managing SaaS applications, security baselines, and incident response plans.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for growth through technical expertise and stakeholder engagement. It highlights responsibilities like feature development, problem-solving, and continuous learning, while outlining required skills and preferred experiences.
Associate Quality Engineer- Entry Level (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
IBM Consulting's Associate Program emphasizes professional growth, global client collaboration, and innovative problem-solving. It offers technical expertise and career development opportunities for driven individuals seeking impactful roles in hybrid cloud and AI advancements.
Senior Java Developer - Public Sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
The text promotes IBM CIC's job opportunities, highlighting benefits like career growth, training programs, work-life balance, and innovative projects. It emphasizes a supportive work environment, professional development, and competitive perks such as certifications, flexible working, and health benefits.
Digital Sales Specialist - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job posting highlights career growth opportunities in digital sales, emphasizing innovation, collaboration, and professional development. The role involves developing strategies, building client relationships, and leveraging technology to drive business transformation.
Application Developer-Process Management (BPM)
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for innovation. It outlines responsibilities involving software development, BPM tools, and integration with enterprise systems, while specifying educational and experiential requirements.
SAP SD Lead (TAX)| Curitiba
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for professional growth, and leadership in SAP solutions. It highlights the role's focus on innovation, technical expertise, and long-term career development in a supportive environment.
Senior SAP HANA Basis Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM Consulting offers career growth through collaboration with global clients on hybrid cloud and AI projects, emphasizing innovation, technical expertise, and strategic solutions design.
Consultor(a) SAP - Multiplos Módulos
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, technical expertise, and impactful projects. It highlights the role's focus on innovation, strategic solutions, and professional development in a supportive environment.
Software Engineer II - HashiCorp Terraform Search
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes a career at IBM Software, highlighting opportunities to work on innovative cloud-native solutions, collaborate with teams, and contribute to infrastructure and security lifecycle management. It outlines responsibilities, required skills, and the company's focus on customer outcomes and technological leadership.
Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and professional growth opportunities. It highlights project management responsibilities across various industries and emphasizes skills development, leadership potential, and technological expertise requirements.
Associate Business Transformation Consultant – Adobe Experience – Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing opportunities for professional growth, collaboration with clients on digital transformation projects, and development through mentorship programs. It highlights roles in strategic analysis, project management, and technology integration while outlining educational and skill requirements.