Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
iOS Tech Lead - Real-Time Collaboration
Company: Goodnotes
Location: Europe,Asia
Posted Dec 09, 2025
Goodnotes seeks an iOS Tech Lead to build real-time collaboration features, emphasizing user experience, scalability, and a supportive work environment with growth opportunities. The role involves designing seamless features, ensuring low-latency performance, and collaborating across teams. Benefits include equity, flexible work, and professional development support.
Head of Commercial Solutions
Company: Stripe
Location: USA
Posted Dec 09, 2025
Stripe seeks a Head of Commercial Solutions to lead initiatives driving global business growth, requiring expertise in program management and commercial strategies. The role involves scaling commercial programs, aligning with executive vision, and impacting cross-functional teams through transformative processes.
Enterprise Account Manager
Company: Vidyard
Location: USA
Posted Dec 09, 2025
Vidyard seeks an Enterprise Account Manager to drive growth through scalable solutions and strategic account management. The role involves managing top-tier enterprise accounts, fostering collaboration with cross-functional teams, and delivering exceptional customer experiences. The company emphasizes innovation, customer obsession, and a supportive work environment with competitive benefits.
Sr. Data Engineer I - Data Infrastructure
Company: Khan Academy
Location: USA
Posted Dec 09, 2025
Khan Academy promotes free global education, values diversity and innovation, and offers competitive roles with impactful missions and comprehensive benefits.
Senior Build/Release/CI Engineer
Company: Brave
Location: North America,Latin America
Posted Dec 09, 2025
This job posting highlights Brave's mission to protect online privacy through innovative products like a private browser and search engine. It emphasizes remote work flexibility, competitive compensation, and opportunities to contribute to scalable engineering processes. The role involves automation and CI/CD systems for large-scale software development.
Senior Financial Analyst
Company: MissionWired
Location: USA
Posted Dec 09, 2025
MissionWired focuses on empowering nonprofits and social change organizations through innovative fundraising strategies, achieving significant impact with over $45 billion in donations. The company emphasizes mission-driven work, diversity, and inclusion, while seeking a Senior Analyst to strengthen financial operations and support strategic growth in a high-growth environment.
Strategy and Operations Manager - Customer Service Experience
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Community Support Experience Manager to design world-class customer support experiences, aligning with their mission to create belonging. The role involves cross-functional collaboration, data analysis, and program management, with a focus on innovation and inclusivity.
Payments Analyst
Company: Daxko
Location: USA
Posted Dec 09, 2025
Daxko seeks a Payments Analyst to optimize financial performance and enhance client growth. The role involves analyzing data, managing residuals, and collaborating with leadership. The company offers competitive pay, remote work, and comprehensive benefits.
Senior Manager - Community Blueprint
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.
Senior Product Manager - Time Tools
Company: Gusto, Inc.
Location: Canada
Posted Dec 09, 2025
Gusto highlights its growth and mission-driven culture, seeking entrepreneurial Product Managers to build impactful solutions for SMBs. The role emphasizes autonomy, AI integration, and cross-functional collaboration, with competitive compensation in key cities.
Director Regional Sales
Company: GitLab
Location: Italy
Posted Dec 09, 2025
This role involves leading GitLab's Italian sales growth, developing teams, and driving revenue. It emphasizes strategic leadership, market expansion, and collaboration across departments in a dynamic, growth-focused environment.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: Canada
Posted Dec 09, 2025
This job description outlines a Senior Product Marketing Manager role at Dropbox, focusing on growth strategies, onboarding lifecycle, monetization programs, and cross-functional collaboration. The position requires experience in B2B SaaS, PLG funnels, data-driven experimentation, and cross-functional teamwork.