Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Principal - Business Finance & Analytics
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a strategic finance leader to drive growth through analytics, cross-functional collaboration, and innovative insights, emphasizing impact and inclusion.
Senior Customer Marketing Manager
Company: Menlo Security
Location: North America
Posted Dec 09, 2025
Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.
Staff Platform Manager - Community Experience Platforms
Company: Airbnb
Location: USA
Posted Dec 09, 2025
This text describes Airbnb's job posting for a Senior Platform Product Manager role, emphasizing the company's mission to create belonging, the impact of the role on community experiences, and commitment to diversity and inclusion. It outlines responsibilities, required expertise, and the collaborative nature of the position.
SIEM Engineer
Company: Optiv
Location: USA
Posted Dec 09, 2025
This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.
Staff Engineer - Service Framework
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a senior engineer to contribute to their infrastructure team, focusing on improving developer experience and system reliability. The role involves collaboration, innovation, and working on scalable technologies. The company emphasizes inclusivity and offers remote work options.
Principal Technical Project Manager
Company: TTEC Digital
Location: USA
Posted Dec 09, 2025
TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.
Claims Examiner
Company: Sedgwick
Location: USA
Posted Dec 09, 2025
This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.
RFP/Proposal Writer
Company: Access Softek
Location: Canada
Posted Dec 09, 2025
This job posting seeks a skilled RFP Writer for a digital banking technology company. The role involves creating and managing RFP responses, collaborating with teams, and maintaining documentation standards. Requirements include a bachelor's degree, 2+ years of RFP experience, strong communication skills, and familiarity with fintech and AI tools. The position offers remote work, competitive compensation, and benefits like paid leave and home internet.
Housing Senior Support Consultant
Company: NECSWS
Location: UK
Posted Dec 09, 2025
The job offers remote/hybrid flexibility, growth opportunities, and impactful work on housing solutions. Benefits include training, medical cover, and a pension plan. Ideal for tech-savvy individuals with SQL or system admin experience.
RFP/Proposal Writer
Company: Access Softek
Location: USA
Posted Dec 09, 2025
This job posting seeks an enthusiastic RFP Writer with experience in digital banking technology and fintech innovation. The role involves managing RFP lifecycle, creating responses, and collaborating with teams. The company offers competitive compensation and benefits including healthcare, retirement plans, and remote work flexibility.
Sr. Consultant - Secure Cloud Transformation (AWS/Azure)
Company: Optiv
Location: USA
Posted Dec 09, 2025
This job posting highlights a remote Senior Consultant role with a competitive salary range of $116,600 to $159,900 annually. The position emphasizes cloud security expertise, collaboration with teams, and opportunities for professional growth. It also outlines benefits like work-life balance, training resources, and a commitment to diversity and inclusion. While requiring specific technical qualifications, the description focuses on positive aspects such as remote flexibility and career development.
Senior Backend Engineer - Podcast
Company: Spotify
Location: North America
Posted Dec 09, 2025
This text describes a job opportunity at Spotify's Podcast Platform team, highlighting their role in building infrastructure for podcast processing and distribution. It outlines responsibilities, required skills, and benefits such as competitive compensation, flexibility, and a supportive work environment. The posting emphasizes growth opportunities, collaboration, and inclusivity.