Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Engineer - HashiCorp Cloud Platform
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
Join IBM's Infrastructure Cloud team to innovate in cloud-native solutions, collaborate on scalable systems, and drive customer-focused projects with a strong emphasis on security and observability.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This role involves collaborating with clients on SAP implementations, driving innovation in hybrid cloud and AI, and delivering technical expertise through IBM's global delivery centers. Responsibilities include project leadership, system testing, and configuring SAP modules for inventory management. The position requires 8+ years of SAP experience and offers opportunities to impact clients through strategic technology solutions.
SAP Quality Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on SAP testing and integration projects, emphasizing collaboration with clients, innovation, and opportunities for professional growth. The role involves working on complex systems, ensuring data accuracy, and leveraging advanced technologies to deliver impactful solutions.
DevOps Cloud Engineer
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.
Entry Level Hardware Developer Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job description emphasizes innovation, collaboration, and problem-solving in cutting-edge tech. It highlights roles in hardware development, required skills in engineering and programming, and a positive outlook on career growth.
IBM Middleware Engineer (ACE / Kafka / MQ) – 24/7 Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves supporting mission-critical middleware systems with a focus on high availability and performance. It offers a collaborative environment with opportunities for career growth and impactful work.
GUI/API Software Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM Storage solutions are trusted data platforms seeking a talented Test Developer to join their team in creating innovative storage systems. The role involves designing frontend applications, collaborating with security teams, and ensuring high standards of usability and security. Required skills include React, Node.js, Java, and RESTful APIs, with preferences for GUI automation and Linux scripting.
Infrastructure Specialist - Platform Engineering Services
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job posting seeks a Senior System Support Analyst in Ottawa with 10 years of IMIT experience, Secret clearance, and expertise in Citrix XenApp, HL7 protocols, and security architectures. The role involves managing CFHIS solutions, troubleshooting systems, and collaborating in fast-paced environments with strict educational and technical requirements.
Mid Android Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical development. Responsibilities include coding, testing, and adopting new technologies, with requirements emphasizing Kotlin, Agile, and team collaboration.
Delivery Consultant with IBM Verify CIAM skills
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role offers career growth and collaboration in IBM's Technology Expert Labs, focusing on solving client challenges and delivering world-class solutions. It emphasizes technical expertise, innovation, and a supportive culture with opportunities for professional development.
(2026 Campus Hire) Associate Application Consultant | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technological innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise. It outlines responsibilities involving data integration, application development, and agile teamwork, alongside educational and skill requirements for the role.
Backend Developer/ DevOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM offers career opportunities in cloud-native development, focusing on AI-powered solutions. The role requires expertise in cloud infrastructure, APIs, and containerization, with a preference for advanced degrees and experience in Kubernetes and DevOps tools.