Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Back-End Developer
Company: IBM
Location: Hursley, GB
Posted Dec 09, 2025
The text discusses IBM's data storage solutions and a Software Development Engineer role requiring technical skills and collaboration. It highlights team collaboration, Agile methodologies, and professional growth opportunities.
Associate Application Developer - Entry Level (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
The text promotes IBM Consulting's role offering professional growth, innovation opportunities, and collaboration with global clients. It emphasizes technical expertise, career development, and working on impactful projects with cutting-edge technologies.
Recruiter (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights opportunities to shape IBM's future through innovative recruitment practices, contribute to client satisfaction, and work with a talented team. It outlines responsibilities including candidate sourcing, brand ambassadorship, and collaboration with hiring managers, while specifying requirements like a bachelor's degree and experience in recruitment.
Application Developer-Oracle eBS
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and career growth opportunities. It highlights responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements such as Oracle ERP Cloud expertise and Cloud Certification.
Payments Platform Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves leading digital transformation with advanced technologies like cloud, AI, and quantum computing to design scalable, secure payment platforms, ensuring compliance and operational excellence.
Security Specialist-Infrastructure Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a role at IBM Consulting involving technical expertise, cloud engineering, and system infrastructure. It outlines responsibilities, required skills, and educational qualifications for a position focused on innovation, reliability, and data-driven decision-making in a collaborative environment.
Team Leader - Package Specialist SCM SD
Company: IBM
Location: Napoli, IT
Posted Dec 09, 2025
This job description highlights opportunities to work in IBM's innovation centers, collaborate with industry experts, and drive technological innovation. The role emphasizes professional growth, technical expertise in SAP SD, and contributions to hybrid cloud and AI advancements for prominent clients.
Full-stack Developer / Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM Cloud seeks a full-stack developer to build and improve documentation tools, collaborating with teams on scalable systems. The role requires expertise in React, Node.js, and cloud security, with a focus on innovation and collaboration.
SAP Technical Architect
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
The text describes the role of an SAP Technical Architect, emphasizing responsibilities like transforming business processes, defining project scopes, and delivering customized solutions using SAP platforms. It outlines required skills, experience with SAP S4HANA, and preferred qualifications such as certifications and agile methodologies.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring SAP HANA and S4 HANA expertise, along with technical implementation and testing skills.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in specific software development areas.
Software Engineering Manager - HashiCorp InfraGraph
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This text describes a leadership role in IBM's Infrastructure Cloud team, focusing on developing connectors for cloud platforms and fostering a collaborative engineering culture. It highlights opportunities for technical growth, cross-functional collaboration, and impactful contributions to enterprise solutions.