Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Project Manager - IT Financial Operations
Company: IBM
Location: Heredia, CR
Posted Dec 09, 2025
This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This role offers growth opportunities for interns to develop skills, collaborate with experts, and contribute to impactful projects, requiring a master's degree and technical expertise in Python, React, and cloud technologies.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.
ETL Informatica Lead
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.
AI Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an engineering role focused on designing and maintaining build systems for AI/ML components, requiring expertise in C++/Python, automation pipelines, and cross-platform development. It emphasizes collaboration with cross-functional teams and compliance with industry standards.
Software Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
IBM's Software Sales Specialist role offers career growth, competitive compensation, and collaborative opportunities in Valencia, focusing on innovative solutions and client partnerships.
Digital Professional - CONTRACTOR CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.
Ingénieur Qualité (CQE)
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility offers a secure, competitive environment with benefits like flexible hours and professional development. The role involves quality management and collaboration with clients, requiring mechanical engineering expertise and bilingual skills.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships to drive technological adoption and meaningful impact.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.
Package Consultant-SAP HR Comp & Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.