Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data processing systems development, collaboration with cross-functional teams, and expertise in technologies like Python, Apache Spark, and cloud platforms. It specifies educational requirements, technical skills, and salary range for the position.
IT Business Analyst - Credit (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting focusing on technical expertise, innovation, and career growth. It emphasizes collaboration with global clients, strategic partnerships, and professional development opportunities. The position requires experience in IT business analysis, credit projects, and banking processes, with benefits including training, certifications, and international project work.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaborative client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights roles involving SAP expertise, strategic problem-solving, and technology integration across industries.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients to accelerate digital transformation using AI and agile methods. Responsibilities include managing Accounts Receivable processes, ensuring accuracy, and meeting SLAs. Required experience includes 24+ years in Order to Cash with expertise in cash application automation.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the role's focus on technical expertise, client relationships, and problem-solving through IBM's technology platforms.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on innovation, client collaboration, and career growth. It emphasizes working with global clients on hybrid cloud and AI solutions, supported by IBM's technology ecosystem. The role requires technical expertise in biometrics, endpoint management, and scripting, with opportunities for professional development.
Werkstudent - IT Security / SAP Security (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in a global consulting organization's Security Leadership Team, offering strategic and administrative support, career advancement opportunities, and collaboration in innovative projects across public and private sectors. It emphasizes technical expertise, consulting experience, and bilingual proficiency.
Delivery Consultant for Infrastructure Automation and FinOps
Company: IBM
Location: Ljubljana, SI
Posted Dec 09, 2025
This text promotes a career opportunity at IBM Technology Expert Labs, emphasizing collaborative innovation, professional growth, and impactful problem-solving through infrastructure automation and DevOps expertise. It highlights a supportive learning culture, technical development, and contributions to clients' business success.
Entry level AI/ML Engineer: SVL
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a job opening for an entry-level AIML Engineer at IBM, outlining responsibilities related to LLM integration, data management, and AI best practices. It details required qualifications and preferred experience in machine learning and AI technologies.
Package Consultant-Oracle SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovative problem-solving, and career growth opportunities. It outlines responsibilities, required expertise in Oracle technologies, and preferred qualifications for success in the position.
Software Developer - L3 Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a role requiring advanced technical expertise in software development and support, with responsibilities including troubleshooting complex issues, collaborating with cross-functional teams, and mentoring junior engineers. The position emphasizes strong analytical skills, proficiency in specific technologies, and experience with Agile methodologies.