Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior IT Network Operations Specialist (Guadalajara)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description outlines a Senior IT Network Operations Specialist role requiring expertise in network monitoring, troubleshooting, and security. The position involves collaboration with cross-functional teams, compliance with standards, and on-call support for critical incidents. Qualifications include a bachelor's degree, CCNA certification, and experience with networking technologies.
Microsoft Power Platform Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities like designing Power Platform solutions, leading technical teams, and managing international projects. Required skills include Power Platform development, data integration, and team leadership.
Technicien en Électronique
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility emphasizes employee growth, offers competitive benefits, and seeks skilled technicians for high-tech manufacturing roles with security clearances.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an Offering Manager role at IBM, emphasizing innovation, cross-functional collaboration, and technology-driven problem-solving. It highlights responsibilities like product strategy, market leadership, and teamwork, while showcasing the company's passion for impactful solutions. The role requires entrepreneurial skills and expertise in cloud computing, with a focus on delivering high-quality products.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive impactful solutions. It highlights the role's focus on technical expertise, strategic partnerships, and professional growth through skill development and client engagement.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM seeks an Order to Cash Practitioner to handle customer orders, credit management, and billing. The role involves collaboration, problem-solving, and contributing to innovative projects in a dynamic environment.
Entry Level Technical Support Professional
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in cloud development. It outlines responsibilities like leading projects, maintaining cloud environments, and requires skills in Java, Spring Framework, and cloud platforms.
Customer Solutions Engineer
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and opportunities for impactful work through strategic partnerships and technology platforms.
Package Specialist-SAP SCM WMS
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving SAP solution implementation, technical expertise in warehouse management, and requirements for education and experience in SAP systems. It details responsibilities, required qualifications, and preferred skills for client-facing consulting work.
SAP Principal Functional and Solution Consultant - Manufacturing
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior SAP Manufacturing Consultant role requiring 12+ years of experience in SAP S4HANA implementations, expertise in defense manufacturing processes, and proficiency with SAP modules like PP, MM, and QM. The position involves solution design, compliance enablement, program delivery, and integration with CAD/PLM systems, with emphasis on operational excellence and data security.