Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer-Data Platforms
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The role involves developing customized systems for IBM clients using agile methods, with opportunities for career growth and global impact through collaboration with enterprise systems and access to advanced technologies.
Maximo Application Architect
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job description outlines a role as an IBM Maximo Application Architect, emphasizing collaboration with global clients, technical leadership in designing enterprise solutions, and expertise in Maximo technologies. It highlights career growth opportunities and required skills in cloud platforms, integration frameworks, and Agile methodologies.
Package Consultant-Oracle Cloud HCM Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and responsibilities involving solution development, technical expertise, and continuous improvement. It highlights required qualifications and preferred skills for the role.
Hardware Test Engineer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The internship offers opportunities to work on cutting-edge hardware testing and collaboration with engineering teams, requiring technical skills and education in relevant fields.
JVM C/C++ Developer
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job offers opportunities to work on JVM core components, tackle technical challenges, and collaborate with experts. It highlights competitive compensation, career growth, and contributions to open-source projects.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients to drive innovation and growth using IBM's technology, focusing on sales, partnerships, and SAP implementation expertise.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and agile methodologies within IBM's consulting framework.
Sales Development Representative South Europe
Company: IBM
Location: MADRID, ES
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, collaborate with teams, and grow within a supportive environment. It emphasizes career development, technical expertise, and a focus on customer success through innovative technologies.
Technical Consultant-Security Intel & Operations Consulting Svcs
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a senior SOC Analyst role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cybersecurity, and responsibilities involving threat detection, incident analysis, and event correlation. It highlights required skills in cloud platforms, network security, and proactive threat mitigation, along with preferred experiences in tools like CyberArk and Azure SSO.
Email Security Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a cybersecurity engineer role focused on email security, container orchestration, and cloud environments. The position requires expertise in Microsoft 365, IBM Cloud, and threat detection technologies, with emphasis on incident response and secure email solutions in dynamic enterprise settings.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.
Application Developer-Oracle Cloud Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and technical expertise. It outlines responsibilities, required skills in software development, and the importance of continuous learning.