Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Associate Business Transformation Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's Associate Program emphasizes professional growth, global collaboration, and innovative problem-solving, offering opportunities to work with diverse clients and leverage cutting-edge technologies.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Process Analyst role at IBM Consulting, emphasizing global client collaboration, digital transformation, and career growth opportunities. It outlines responsibilities in financial accounting, risk management, and technology integration, while promoting a culture of innovation and continuous learning.
Salesforce Developer A - L2 - 3o4
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, required skills in Salesforce development, and the importance of curiosity and problem-solving in a supportive ecosystem.
Package Consultant-Oracle Enterprise Performance Management Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on collaborating with global clients to solve complex business problems through hybrid cloud and AI solutions. The role emphasizes innovation, strategic partnerships, and technical expertise in areas like Oracle Cloud, EPBCS Financials, and process design, with requirements for 4-8 years of experience and advanced education.
Associate Hacker 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's Associate Program offers growth opportunities and technical challenges. The XForce team focuses on security, requiring skills in penetration testing and network security.
Software Engineer Keycloak Core Clients
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the importance of curiosity and continuous learning. It highlights roles in software development, stakeholder collaboration, and technical expertise in Mulesoft and related technologies.
Senior Application Architect - SAP
Company: IBM
Location: HELSINKI, FI
Posted Dec 09, 2025
The text outlines an SAP Architect role with responsibilities in designing SAP solutions, integration strategies, and business processes. It emphasizes collaboration, innovation, and growth opportunities within IBM Consulting, highlighting required skills and certifications.
Manufacturing Professional Poughkeepsie, New York
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This role requires technical expertise in hardware integration, independent judgment, and experience in MFG processes. Candidates must have a high school diploma, 2+ years of experience, and strong communication skills.
Research Think Lab Design Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research emphasizes innovation, problem-solving, and technological impact. The role involves visual design to create compelling user experiences and collaborate in the Think Lab. Requirements include graphic design skills, typography knowledge, and Adobe suite proficiency.
Entry Level Technical Solution Specialist 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM internship opportunity emphasizing innovation, collaboration, and problem-solving in advanced technology environments. It highlights roles involving enterprise systems, hybrid cloud environments, and working with cutting-edge IBM Z technology, requiring skills in computer science, networking, and container platforms.
Tech Lead - Defence
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers a supportive work environment with career growth opportunities, training programs, and a focus on innovation. The role involves DevOps expertise and collaboration with diverse teams to drive technological advancements.