Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work through strategic partnerships and technology platforms.
Managing Consultant-SAP Billing & Digital Subscription
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting with opportunities for professional growth, collaboration with global clients, and leadership in SAP solutions. The role emphasizes strategic SAP solution leadership, team management, and impactful project delivery while requiring expertise in SAP systems and technologies.
Software Engineer - OpenRAG FullStack
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.
Azure Cloud FullStack - Public Sector/Defence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth opportunities, extensive training, and a supportive environment for professionals in hybrid cloud and AI. The role emphasizes innovation, collaboration, and technical expertise with Azure cloud services. Benefits include career development, work-life balance initiatives, and diversity programs.
Infrastructure Specialist-Red Hat Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in delivering solutions for public and private sector clients. Responsibilities include designing mobile solutions, continuous improvement through agile frameworks, and implementing emerging technologies. Requirements emphasize Kubernetes, OpenShift, Docker, and cluster management skills, with preferred qualifications including advanced degrees and specific industry experience.
Growth Marketer Intern (8 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job posting highlights IBM's commitment to innovation, continuous learning, and a supportive work environment. The role involves marketing campaigns, leveraging cutting-edge technologies, and collaborating with a global community of learners.
Senior DevOps Engineer - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career development opportunities, a supportive culture, and innovative benefits like flexible working arrangements and maternity returners schemes. The role emphasizes hybrid cloud expertise, leadership growth, and collaboration with industry leaders.
SAP Solution Architect / Senior Consultant
Company: IBM
Location: Praha, CZ
Posted Dec 09, 2025
This text promotes an IBM Consulting career emphasizing global collaboration, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines roles requiring SAP expertise, solution design, and cross-module integration, highlighting a proactive and impactful work environment.
Technical Consultant-Cloud Security Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role as an Application Security Consultant at IBM, focusing on managing SaaS configurations, ensuring compliance, and maintaining security protocols. Responsibilities include risk assessment, incident response, and evaluating new applications. The position requires a bachelor's degree and expertise in security practices.
Entry Level Hardware and Systems Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes IBM's hardware engineering roles, highlighting opportunities to design and innovate next-generation compute systems. It outlines responsibilities such as developing mechanical/thermal components, testing prototypes, and collaborating across engineering disciplines. The job requires expertise in CAD tools, programming languages, and materials development, with emphasis on innovation and problem-solving in high-performance systems.
セキュリティー・コンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technology platforms. It outlines responsibilities in security projects, required expertise in security consulting and Japanese skills, and emphasizes a culture of curiosity and problem-solving.
IBM Data Integration & Intelligence Senior Delivery Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused teamwork, and professional development opportunities while outlining technical expertise requirements.